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Citizens Memorial Healthcare clinic

Citizens Memorial Healthcare

Occupational Therapy • Carthage, MO • Since 1982 • 9+ locations listed (Ash Grove, CMH Outpatient, Colonial Springs, El Dorado Springs, Greenfield, Hermitage, Osceola, Stockton, etc.) locations

2.5/5(123 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Citizens Memorial Healthcare (CMH) is a rural, fully integrated healthcare system serving eight counties in southwest Missouri, with its main facilities in Bolivar. It comprises Citizens Memorial Hospital and the Citizens Memorial Health Care Foundation (a 501(c)3 nonprofit). CMH offers inpatient and outpatient hospital services, emergency department, ambulatory and outpatient surgeries, physical/occupational/speech therapy, primary care clinics, walk-in clinics, and specialty clinics. It employs over 2,100 people across the system and is among the region’s largest employers. For occupational therapy needs, CMH provides therapy services (including physical, occupational, and speech therapy) through its outpatient and specialty clinics, supporting residents of Polk, southern Benton, Cedar, Dade, Dallas, Hickory, northern Greene, and St. Clair counties and surrounding areas.

Services Offered

  • Occupational Therapy

Team

  • CMH Occupational Therapy Team, Certified Hand Therapist (CHT) among staff - Team

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What services are included in Occupational Therapy?

Return-to-work programs, industrial rehabilitation, lymphedema therapy, sensory integration, ADL training, neuromuscular re-education, cognitive retraining, and other orthopedic/neurological/pediatric therapies among listed services.

Awards & Accreditations

  • awards page exists

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ptpro.co (CMH Outpatient Therapy & Occupational Health Services - Physical Therapy in Bolivar, Missouri): 4 reviews (individual text reviews shown; no star value in snippet) (4)
  • mycaringplan.com (Citizens Memorial Home Health - Bolivar): 2.5 out of 5 (123 reviews)
  • healthgrades.com (Citizens Memorial Hospital): Patient experience: 70% would recommend (provider narrative also negative) (Not specified in provided snippet)
  • Leapfrog Group (Citizens Memorial Hospital): Top box CAHPS domains: 98% facilities/staff; 96% communication; 90% overall rating; 88% recommend (Not specified in provided snippet)

Patients praise

  • Generally positive feedback about staff/explanations and patient care in outpatient therapy reviews
  • Patient-satisfaction reporting indicates high “top box” scores for experience domains at the hospital level
  • Some specific occupational/therapy service descriptions indicate specialized OT offerings (e.g., hand therapy)

Common complaints

  • Low home-health agency rating (2.5/5) based on many reviews
  • Provider review excerpt describes severe negative experience and not going back
  • No/zero patient satisfaction poll responses shown on WebMD page for this facility

"“The staff was polite, motivated, efficient and did their jobs well.”"

- ptpro.co review snippet for CMH outpatient therapy (Bolivar)

"“This agency has a rating of 2.5 out of 5 based on 123 reviews”"

- mycaringplan.com for Citizens Memorial Home Health (Bolivar)

"“Be the first to leave a review” and patient satisfaction poll shows “Yes (0)” / “No (0)”"

- WebMD hospital page for Citizens Memorial Health Care (Bolivar)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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