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MercyOne Cedar Falls Family Medicine clinic

MercyOne Cedar Falls Family Medicine

Primary Care • Cedar Falls, IA • Since 1998

4.9/5(205 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

MercyOne Cedar Falls Family Medicine is a MercyOne-affiliated primary care practice in Cedar Falls, IA. As part of the MercyOne network (a nonprofit, Catholic health system owned by Trinity Health), it offers general family medicine services, regular checkups, preventive care, and access to online medical records, test results, and appointment scheduling. MercyOne provides a no-cost annual wellness exam for adults without an advance directive. For location specifics, MercyOne operates multiple clinics in Iowa and nationwide, with Cedar Falls being one of its affiliated sites under the MercyOne umbrella. For exact address, hours, and to book an appointment, visit mercyone.org or contact the Cedar Falls location directly.

Services Offered

  • Primary Care
  • Family Medicine Care
  • Maternal Fetal Medicine Care

Team

  • Eric Pitts - PA-C
  • Hannah Carlsen - DO
  • Sarah Terronez - DO
  • Paula Moore - ARNP

Insurance & Payment

Not published.

Languages Spoken

  • Vietnamese

FAQs

What services are offered at MercyOne Cedar Falls Family Medicine?

Adult and Medicare annual wellness visits, annual well-child visits, age-appropriate screenings and vaccinations, medication, pain and chronic condition management, school, sports and camp physicals, seasonal immunizations, sick visits.

What services do you offer at MercyOne Cedar Falls Family Medicine?

Primary care services including annual wellness visits, annual well-child visits, age-appropriate screenings and vaccinations, sick visits, and management of chronic conditions, with help navigating specialist referrals.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades (Dr. Brian Burnett): 4.6 out of 5 stars (based on 16 reviews) (16 ratings)
  • Ratings.MD (Dr. Hannah Carlsen): 4.9 out of 5 stars (189 verified ratings)
  • Healthgrades (Dr. Thomas Pattee): 3.75 out of 5 stars (Multiple reviews)

Patients praise

  • Providers are often described as knowledgeable, caring, and attentive listeners
  • Strong, long-term patient-provider relationships reported
  • Efficient appointment scheduling for some providers
  • Staff noted as courteous and prompt in certain departments

Common complaints

  • Reports of dismissive or indifferent attitude from some providers
  • Concerns regarding ER staff professionalism and conduct
  • Issues with medical documentation and paperwork accuracy in the ER
  • Lack of patient privacy at reception desks

"Dr. Carlsen was very caring, an excellent listener and very knowledgeable!"

- Ratings.MD

"He is attentive, thorough, recommends therapy and/or referrals if necessary. He always has time to listen to your health concerns."

- Healthgrades

"The nurses are terrible on the ER. They don't fill out important documents. They literally sent me home with a blank report."

- Birdeye (MercyOne Cedar Falls Medical Center)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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