Neurology - Carle Health
Neurology • Champaign, IL
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Carle Health's Neurology clinic in Champaign, Illinois offers comprehensive brain, spine, and nervous system care including neuroscience services, an epilepsy center, sleep medicine, neuropsychology, and neurodiagnostic testing. The clinic treats conditions such as facial nerve disorders and Bell's palsy, and features advanced services and technology for neurological conditions.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Neurology - Carle Health showing the neurology practice in Champaign, IL.
What Patients Say
Overall sentiment across review platforms: mixed
- US News & World Report (Carle Foundation Hospital Neurology): 3/5 (based on 46 reviews) (46 reviews)
- ComplaintsBoard (Carle Foundation Hospital overall): 1/5 (based on 5 reviews and 14 complaints) (5 reviews, 14 complaints)
- WebMD (Dr. Rong Chen): 4/5 (based on 3 ratings) (3 ratings, 2 reviews)
- Vitals (Dr. Robert Cranston): 4.9/5 (based on 8 ratings) (8 ratings, 1 review)
- WebMD (Dr. Clarissa Liew): 5/5 (based on 7 ratings) (7 ratings, 3 reviews)
Patients praise
- Knowledgeable and caring individual physicians
- Strong patient-physician rapport and thorough explanations by some specialists
- Helpful and courteous staff reported by some patients
Common complaints
- Poor bedside manner and perceived rudeness
- Short appointment times with limited physical examination
- Lack of clear explanations or follow-up communication
- Dissatisfaction with administrative, billing, and complaint resolution processes at Carle Foundation Hospital
"The worst experience I’ve ever experienced with a doctor... didn't seem to even care to go further into detail about my situation."
- Healthgrades (Dr. Rong Chen)"Dr. Cranston has been seeing my son for over 10 years now. He is an outstanding doctor with impeccable bedside manner and honest discussions."
- Vitals (Dr. Robert Cranston)"Dr. Liew , Took all the time I needed to fully understand my problem and the course of action needed. Myself and my wife talked about how she really took the time to care."
- WebMD (Dr. Clarissa Liew)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Carle Health remains committed to care in Champaign-Urbana amid changing healthcare landscape | Carle.org - Aug 1, 2025
- Skull Base Multidisciplinary Program receives North American Skull Base Society recognition | Carle.org - Jul 7, 2026
- Epilepsy Education Conference returning to Champaign this weekend - Chambana Today - Mar 12, 2026
- Carle Health announces service expansions in Champaign-Urbana | Health News Illinois - Aug 27, 2025
- Carle Health announces partnership with Mary Free Bed - The Daily Illini - Nov 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
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