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Jones Optical clinic

Jones Optical

Optometry • Champaign, IL

3.8/5(31 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Jones Optical in Champaign, Illinois offers comprehensive eye exams, management of ocular diseases, and a wide selection of designer eyewear, sunglasses, and contact lenses. Led by Dr. Erik Burgwald and Dr. Kelly Sanders, the practice provides services including pediatric eye care, dry eye treatment, eye emergencies, and specialty eyewear, serving the Champaign/Urbana area for over 60 years.

Services Offered

  • Comprehensive eye exams
  • Eye health services
  • Management of ocular diseases
  • Designer eyewear
  • Sunglasses
  • Contact lenses
  • Specialty eyewear
  • Eye health education
  • Insurance processing
  • Appointment scheduling

Team

  • Dr. Erik Burgwald, Dr. - Optometry/Owner
  • Dr. (unknown), Dr. - Optometry

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Trustburn: 3.8/5 (31)
  • Facebook: 94% recommend (15)
  • BestProsInTown: Not explicitly rated via summary, but hosts 68 reviews (68)

Patients praise

  • Helpful, professional, and thorough optometrists/doctors
  • Friendly and attentive staff experiences for many patients
  • Effective vision therapy outcomes and specialized care (e.g., for children)
  • Extensive selection of frames

Common complaints

  • Dissatisfaction with customer service and staff communication
  • Issues with product quality or durability (e.g., clip-on sunglasses)
  • Frustration with billing, insurance coverage, or appointment scheduling policies
  • Reports of inaccurate prescription fulfillment or lens errors

"I paid 177 dollars for junk. They made no offer. I will never return to this place and I will never recommend. Terrible service gets one chance and they had two and failed."

- Trustburn

"Dr. Sanders has been WONDERFUL with helping us address our concerns with our daughter’s vision... She shared a knowledge regarding how a condition such as her vision therapy appointments..."

- Jones Optical Testimonials page

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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