Novant Health Urgent Care
Urgent Care • Charlotte, NC
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Novant Health Urgent Care in Charlotte, NC offers walk-in urgent care and primary care seven days a week with no appointment needed for patients ages 6 months and older. Services include treatment of minor illnesses and injuries, physicals, vaccines, and COVID-19 testing and care. Online bill pay is available through their patient portal.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
Do I need an appointment for urgent care?
No appointment needed; walk-in care seven days a week.
Photos
Photos published by Novant Health Urgent Care showing the urgent care practice in Charlotte, NC.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google (OneSpotMD): 4.9 stars (867 reviews)
- Birdeye (AFC Urgent Care South Charlotte): 4.8 stars (1,918 reviews)
- Birdeye (FastMed Urgent Care): 4.4 stars (1,361 reviews)
- Birdeye (Novant Health-GoHealth Urgent Care): 4.0 stars (265 reviews)
Patients praise
- Convenience of same-day, no-appointment care
- Efficient digital check-in systems (tablets/online)
- Professional and thorough care from some providers and staff
- Accessible locations and extended hours
- Quick service when the clinic is not busy
Common complaints
- Long wait times, even for walk-ins
- Billing errors and unexpected charges
- Inconsistent bedside manner or perceived rudeness from staff/providers
- Difficulty resolving billing issues via phone support
- Lack of communication regarding wait times or procedures
"You’ll find warnings of long wait times for urgent care visits on online scheduling portals and sometimes even on the front doors of urgent care facilities."
- The Charlotte Ledger"My insurance copay was $40 and novant urgent care office charge me $403... I explained the situation, she said she saw that they charged me the wrong amount... I waited until Wednesday 17th and still no return of my funds."
- ComplaintsBoard.com"I was very pleased with everything... Upon check-in, I was given a tablet for the electronic patient data management system, and it's truly much more convenient than paper documents."
- Birdeye (AFC Urgent Care)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- First Care Medical Clinic - The Plaza Charlotte Expands Urgent Care Access to Meet Rising Healthcare Needs | Press Releases | thedailytimes.com - Mar 10, 2026
- UNC Charlotte: Saving Lives Through Community Care - Archynewsy - Apr 7, 2026
- Doctors on demand, no insurance required - North Carolina Health News - Sep 2, 2025
- Nichole Waltz, PA-C | Family Medicine | Novant Health - Jul 13, 2025
- Kenneth Whitesides, MD | Family Medicine | Novant Health - Sep 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
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