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Bon Secours Urgent Care, Pantops clinic

Bon Secours Urgent Care, Pantops

Urgent Care • Charlottesville, VA

3.9/5(1,579 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Bon Secours Urgent Care, Pantops is an urgent care clinic in Charlottesville, Virginia, located at 260 Pantops Center off Richmond Road. The clinic offers urgent care for minor injuries and illness, occupational health services including pre-employment screenings and post-injury treatment, and onsite X-ray and lab services. Hours are 8:00 am to 8:00 pm daily.

Services Offered

  • Urgent care
  • Occupational health services
  • Onsite X-ray
  • Onsite lab
  • Pre-employment screenings
  • Post-injury treatment

Technology & Equipment

  • Onsite X-ray
  • Onsite laboratory

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What are the hours of operation?

8:00 am - 8:00 pm

What is the address for Bon Secours Urgent Care, Pantops?

260 Pantops Ctr, Charlottesville, VA 22911

Commitments

  • Accredited by the Urgent Care Association

Awards & Accreditations

  • Accredited by the Urgent Care Association

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps (SolvHealth): 4.6/5 (800+)
  • Yelp (via MapQuest): 2.5/5 (68)
  • Birdeye: 3.3/5 (711)

Patients praise

  • Efficient and fast care for some patients
  • Knowledgeable and professional medical providers (nurses/doctors/NPs)
  • Clean and welcoming office environment
  • Convenience for after-hours or urgent needs

Common complaints

  • Long or inaccurate wait times even with appointments
  • Perceived lack of professionalism or compassion from some staff
  • Confusion or complaints regarding scheduling and check-in procedures
  • Concerns regarding communication with providers or follow-up on prescriptions
  • Limitations in services provided compared to patient expectations

"Haley the NP was knowledgeable and professional. Went in with my wife for ankle / leg pain after a fall. In and out in an hour with X-rays performed and a read complete prior to us leaving."

- Patient review on Apple Maps

"I had an "appointment" for 5 pm. When I arrived, I was told they were running an hour behind, since there was only one provider... An hour and 45..."

- Patient review on Yelp (via MapQuest)

"I am sharing my multi-year experience with this provider to help future patients... My care ultimately revealed a significant mismatch in medical philosophy and communication."

- Patient review on Birdeye

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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