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Galen Medical Group clinic

Galen Medical Group

Internal Medicine • Chattanooga, TN • Since 1992 • Multiple offices across Chattanooga, Hixson, Ooltewah, and North Georgia locations

3.0/5(77 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Galen Medical Group in Chattanooga offers internal medicine and general/primary care services across multiple locations. Key points: - Founded 1992 as a multispecialty group; focused on service excellence, coordinated care, teaching, and community health. - Internal Medicine and related primary care services are provided at several Chattanooga-area offices, including Galen East Internal Medicine & Pediatrics (a primary care/internal medicine site) and other Galen locations in Hixson, Gunbarrel, and downtown Chattanooga. - Locations relevant to internal medicine/general practice: - 4976 Alpha Ln, Hixson, TN 37343 (HQ) - 5600 Brainerd Rd, Chattanooga, TN 37411 - 1720 Gunbarrel Rd Ste 410, Chattanooga, TN 37421 - Additional presence in Hixson and downtown Chattanooga - Services typically associated with internal medicine at Galen include comprehensive adult primary care, chronic disease management, preventive care, and coordination with other specialties as needed. For the exact physician roster, appointment options, and telehealth availability, contact the specific location or visit their site.

Services Offered

  • Adult Internal Medicine
  • Care for Chronic Conditions
  • Bone Density Testing
  • Health Screenings
  • Preventative Healthcare
  • Weight Management
  • Wellness and Physicals
  • Internal Medicine (adult focus)
  • Primary Care
  • Comprehensive illness spectrum management

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Will my insurance pay for a wellness exam?

Most health plans will pay for one wellness or preventative exam per year. Your insurance provider may consider this to be once per calendar year or one year and one day since the date of your last wellness exam.

If I have had any other visit billed as preventative during this time period will my plan deny my wellness exam?

If your plan has had any other visit billed as preventative during this time period your plan is likely to deny your wellness exam. This would include a well-woman exam or annual pap smear.

Is it my responsibility to check with my insurance provider to see what is covered under their wellness benefit and eligibility prior to scheduling their annual wellness exam?

Yes, it is the patient’s responsibility to check with their insurance provider to see what is covered under their wellness benefit and to ensure they are eligible prior to scheduling their annual wellness exam.

Can I have a wellness exam and problem visit at the same time?

No. Billing issues prevent a wellness exam and a diagnostic visit on the same day. Schedule a separate appointment on a different day if you have new concerns or ongoing health problems.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.1 out of 5 stars (based on 74 reviews) (74)
  • RateMDs: 1.3 out of 5 stars (based on 3 reviews) (3)

Patients praise

  • Many patients express high satisfaction with individual physicians and nurse practitioners, citing their kindness, compassion, and thoroughness
  • Some staff members and nurses are highlighted for being highly professional and helpful
  • Convenient access to multi-specialty care within the group

Common complaints

  • Long wait times for appointments and in waiting rooms
  • Difficulties with front desk staff, including rudeness and poor organization
  • Challenges with billing, insurance coverage, and communication regarding charges
  • Difficulty reaching staff or getting prompt responses/callbacks
  • Complaints about overbooking of appointments

"I love Dr. Jarl... But, since joining Galen, each office visit is at least 45min, an hour or more later than the appointment time. I spend way more time in the waiting room than with the doc."

- LocalityBiz (Review for Galen North Internal Medicine)

"Best group of doctors and nurses in my book. Dr. Bilbery takes her time and listens. 10 out of 10"

- Birdeye (Review for Galen Medical Group)

"Not only is Dr. Thomas and the rest of the staff professional, compassionate, and knowledgeable but the fact that the front office is also organized and efficient is amazing!"

- LocalityBiz (Review for Galen Primary Care East Ridge)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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