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UPMC Chautauqua clinic

UPMC Chautauqua

Physical Therapy • Chautauqua, NY

2.5/5(239 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Physical Therapy at UPMC Chautauqua in Jamestown, NY offers physical therapy care to help people of all ages with movement and function. The clinic treats conditions including pain, limited motion, weakened muscles, balance problems, arthritis, bone and muscle injuries, nervous system conditions, and post-surgical rehabilitation. Appointments are 30 to 60 minutes, and the clinic accepts all major health insurance plans.

Services Offered

  • Physical Therapy (PT) at UPMC Chautauqua

Insurance & Payment

  • All major health plans

Not specified beyond acceptance of all major health plans.

Languages Spoken

Not published.

FAQs

What to bring to first PT appointment?

Your doctor's referral, health insurance card (they accept all major health plans), a list of medications.

What should I bring to my first PT appointment?

Your doctor's referral. Your health insurance card. A list of any medications you're currently taking.

How long are PT appointments?

Appointments are between 30 and 60 minutes.

How can I make an appointment or refer a patient?

Call 716-664-8278.

Where is UPMC Chautauqua Physical Therapy located?

31 Sherman St. Building C Jamestown, NY 14071

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Physical & Occupational Therapy): 4.3/5 (12 reviews)
  • Yelp (Rehabilitation Specialists): 2.0/5 (2 reviews)
  • Rehab.com (General UPMC Chautauqua): 2.42/5 (225 reviews)

Patients praise

  • attentive and proactive staff interactions in specific surgical contexts
  • positive experiences with personalized patient care during recovery processes
  • effective surgical and rehabilitative outcomes for some patients

Common complaints

  • reports of long wait times for appointments and emergency services
  • concerns regarding staff empathy and professional bedside manner
  • allegations of negligence or poor quality of care in some departments
  • dissatisfaction with communication and responsiveness of medical personnel

"From start to finish, the nurses, surgeons, and support staff at UPMC Chautauqua in New York made her experience “impressive,” Patricia says. “I was amazed by the bedside manner,” she says. “The personal one-on-one relationship that every one of the staff members established with me was mind-boggling.”"

- UPMC Patient Story

"Wait times to be seen, even for severe ailments has been a problem at this hospital for decades, and it doesn’t seem to be changing anytime soon. Besides that, the doctors employed don’t seem to care one bit about the people that are seeking help."

- Online Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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