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UBMD Internal Medicine clinic

UBMD Internal Medicine

Infectious Disease • Cheektowaga, NY

4.1/5(30 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Infectious Diseases – UBMD Internal Medicine in Cheektowaga, NY diagnoses and treats infectious diseases such as salmonella, food poisoning, and HIV infection. The clinic offers telemedicine services through UBMD CareConnect and consultative care, with multiple providers and locations throughout Western New York.

Services Offered

  • Infectious Diseases
  • Telemedicine
  • CareConnect (UBMD CareConnect)
  • Consultations
  • Diagnosis and treatment of infectious diseases such as salmonella, food poisoning, HIV infection

Team

  • Charles Berenson - MD, Residency Program Director
  • Jonathan A. Claus - MD
  • John K. Crane - MD, PhD
  • Hema D. Dodd - MD
  • Mohammad El-Atoum - MD
  • Seth R. Glassman - MD
  • Shehzad Merchant - MD
  • Thomas A. Russo - MD, Division Chief
  • John A. Sellick, Jr. - DO, MS
  • Alyssa S. Shon - MD
  • Karen Brown
  • Alexandra Papapanu - NP

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What services are offered by Infectious Diseases – UBMD Internal Medicine?

Infectious Diseases diagnosis and treatment, telemedicine options (CareConnect) and related consultative care.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • RateMDs (Dr. Alicia W. Hermogenes): 1.1 out of 5 stars (2 reviews)
  • Healthgrades (Dr. Alicia W. Hermogenes): 3.9 out of 5 stars (15 reviews)
  • Healthgrades (Dr. Thomas Cumbo): 4.5 out of 5 stars (8 reviews)
  • Healthgrades (Dr. Kevin Shiley): 5.0 out of 5 stars (5 reviews)

Patients praise

  • Thorough clinical examination and questioning
  • Highly competent and intelligent diagnostic skills
  • Compassionate and dedicated patient care
  • Effective in managing serious or complex health conditions

Common complaints

  • Rude or unhelpful office staff
  • Perception of rushed appointments
  • Difficulty in communication or feeling unheard by the provider

"Her clinical and professional experience are incomparable to most... Under her care and health management my life is changed for the better."

- Healthgrades (Dr. Alicia Hermogenes)

"Great dr but awful staff they are to busy trying to get out instead of taking care of patients."

- RateMDs (Dr. Alicia W. Hermogenes)

"Dr. Shiley is the most compassionate, competent, encouraging doctor we've ever met. He very likely saved my husbands life..."

- Healthgrades (Dr. Kevin Shiley)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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