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Ellie Mental Health clinic

Ellie Mental Health

Mental Health • Chelmsford, MA

3.5/5(24 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Ellie Mental Health in Chelmsford, Massachusetts offers individual, couples, family, and group therapy both in-person and online. The clinic provides mental health counseling services including trauma-informed therapy, EMDR, play therapy, and grief therapy, with support for conditions ranging from anxiety and depression to PTSD and addiction-related concerns. Hours are Monday through Friday, 8 AM to 9 PM.

Services Offered

  • Mental health therapy
  • individual therapy
  • couples therapy
  • group therapy
  • in-person therapy
  • online therapy
  • psychoeducation
  • counseling services
  • therapy for addiction related concerns
  • specialty mental health services

Team

  • Nicole, Master’s Degree in Social Work, Simmons University - Therapist

Insurance & Payment

  • Aetna
  • Blue Cross Blue Shield
  • Optum
  • United Healthcare / UHC / UBH / UMR
  • Mass General Brigham Health Plan
  • All Savers
  • Oscar
  • Oxford
  • Surest
  • Harvard Pilgrim/HPI
  • Tufts Health Plan/Point32 Health
  • Cash Pay

Currently accepting listed insurances; more coming soon

Cash Pay, Insurance, Credit/Debit (implicit via insurance), Payment plans possibly offered (not explicitly stated), Insurance (various providers), More coming soon...

Languages Spoken

  • English

FAQs

What are the clinic hours?

Mon-Fri: 8AM to 9PM

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • EMDR Locator (Stoney Brook Counseling Center): 2.9/5 stars (17 reviews)
  • Google My Business (KLS Counselling): 5/5 stars (7 reviews)

Patients praise

  • Compassionate, patient, and non-judgmental therapists
  • Effective use of evidence-based modalities like CBT and EMDR
  • Helpful in managing anxiety, depression, trauma, and life transitions
  • Supportive environment fostering personal growth and coping strategies

Common complaints

  • Inconsistent care quality, including reports of dismissive or condescending provider attitudes
  • Administrative issues, such as difficulties with front desk staff or billing/scheduling management
  • Lack of patient-centered communication or failure to review historical medical records

"My prescribing doctor left the practice and the new guy (Dr. Z.) immediately called me non-compliant instead of reading the notes of the previous doctor... Front desk staff failed to track my payment accurately."

- Stoney Brook Counseling Center review

"Many providers do not take the time to listen to the patient. Lisa Hill is no different. However, she still managed to offer condescending commentary, jump into conclusions, and reprimand me on trying to assert my rights as a patient."

- DocSpot review

"Kathryn is patient and understanding, and she never passes any judgement on how you are feeling or what you are going through... She worked with me to talk through difficult experiences."

- KLS Counselling testimonial

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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