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Rockwood Clinic clinic

Rockwood Clinic

Preventative Care • Cheney, WA

3.8/5(300 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

MultiCare Rockwood Cheney Clinic in Cheney, Washington offers family medicine, pediatrics, laboratory services, and medical imaging with an emphasis on disease prevention and health promotion. The clinic provides same-day or next-day primary care visits in-person or virtually, walk-in urgent care, diabetes education, and student health services for Eastern Washington University students.

Services Offered

  • Family Medicine
  • Laboratory
  • Medical Imaging
  • Pediatrics
  • Walk-in Clinic
  • Diabetes education
  • Same-day primary care
  • Urgent care (nearby)
  • Eastern Washington University student health services

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Do you offer same-day primary care?

Same-day or next-day visits — either in-person or virtual — are available to both new patients and established patients.

How can I book a new patient appointment?

Call the clinic at 509-235-6151. Online scheduling is not available for this appointment type.

Same-day primary care

Need to see a primary care provider quickly? Same-day or next-day visits — either in-person or virtual — are available to both new patients and established patients (those who have seen a MultiCare primary care provider within the last three years). Appointments are offered on a first-come, first-served basis and may fill quickly during high-demand times. Please call the clinic for same-day hours and appointment availability.

Emergency

If you are experiencing a life-threatening emergency, call 911.

Book an appointment

Book an appointment using your MyChart account. Need help? Please call MyChart Support at 884-388-2356, Monday – Friday, 7am – 5pm.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.8/5 stars (300 reviews)
  • Yahoo Local: 2.5/5 stars (not explicitly stated total count)

Patients praise

  • Some patients report excellent service and friendly staff
  • Satisfactory experiences with primary care providers

Common complaints

  • Reports of doctors not listening to patients
  • Long wait times for walk-ins
  • Issues with insurance/billing/pre-authorization
  • Concerns regarding urgent care versus primary care services discrepancy
  • General dissatisfaction with patient care and staff professionalism

"They always have excellent service the doctors and jerseys will listen to you and are very friendly. Can have long waits for walk up later in the day as it gets busier but if you go earlier in the..."

- Kennedy K. on Yahoo Local

"Despite being advertised as an Urgent Care online, they refused to treat my wife's broken hand, insisting instead that they were not an urgent care."

- Rick F. on Yahoo Local

"Dr didn't do her job and get pre authorization from my primary Dr for a boot. Insurance didn't pay because of the Dr."

- Karen C. on BBB

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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