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CHOP Pediatric Primary Care, West Chester clinic

CHOP Pediatric Primary Care, West Chester

Pediatrics • Chester, PA • 1 (West Chester) locations

3.6/5(6 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Pediatric Primary Care, West Chester is a pediatric clinic in West Chester, PA offering general pediatric services including well-child visits, immunizations, acute care, and chronic care management. The practice provides family-centered care with board-certified pediatricians and offers after-hours support from trained pediatric nurses when the office is closed.

Services Offered

  • Pediatric primary care
  • General pediatric services
  • Well-child visits
  • Immunizations
  • Acute pediatric care
  • Chronic care management
  • Care coordination
  • Family-centered care

Team

  • CHOP Pediatric Primary Care, West Chester team, Board-certified pediatricians - Pediatricians and nursing staff

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What is the contact number?

610-436-8611

Today’s hours:

8:00 am – 8:00 pm

What if I need care after hours?

If you call after hours, a specially trained pediatric nurse will be available to help you determine the correct care for your child.

How can I make appointments or request refills?

Make appointments, refill medications, request referrals & more

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Various public review directories and mapping services.: Reviews generally show a mixed range of ratings, with some sources displaying lower averages (e.g., 3.6/5 or 33% satisfaction) likely reflecting frustration with administrative processes rather than clinical care. (Approximately 6 ratings mentioned in one directory.)

Patients praise

  • Many parents highly praise individual physicians and nurse practitioners for being kind, thorough, and knowledgeable.
  • Providers are frequently described as excellent at listening to concerns, explaining medical plans clearly, and making children feel comfortable.
  • High satisfaction with the clinical care provided by specific doctors like Dr. Curley and Dr. Simon, and nurse practitioners like Alison Kelley.

Common complaints

  • Difficulty scheduling same-day appointments and long hold times when calling the office.
  • Long wait times to see a doctor after being placed in an exam room.
  • Some reports of staff and nursing personnel perceived as rude or lacking customer service skills.
  • Concerns regarding administrative and systemic issues within the practice, such as high patient volume.
  • Occasional negative experiences with specific providers regarding bedside manner or thoroughness.

"Waited 45 minutes today for the doctor to Come to our room... It’s an issue with the chop system as a whole and how they run things. They take on too many patients for the practice to handle and force the patients to suffer from their greed."

- Patient review on LocalityBiz

"Dr. Simon is a treasure. He puts my son at ease, takes time to listen to both patient and parent, and answers questions and concerns in a thoughtful and measured way."

- Official CHOP patient experience profile for Dr. Geoffrey R. Simon

"Alison is very thorough and easy to build a positive relationship with, both for the child and parent. I feel very confident with her care and leave feeling understood and my children are in the best hands."

- Official CHOP patient experience profile for Alison Kelley, CRNP

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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