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Chicopee Primary Care Team clinic

Chicopee Primary Care Team

Primary Care • Chicopee, MA • Since 1893 • 1 (Chicopee location under Holyoke Health) locations

2.9/5(30 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Chicopee Primary Care at Holyoke Health (Holyoke Medical Center) is part of the Holyoke Health system serving the Greater Holyoke area, including Chicopee. The center sits within a nonprofit, full-service community hospital network that also includes the VNA, River Valley Counseling Center, and Western Mass Physician Associates. The hospital region covers towns in Hampshire and Hampden counties, such as Holyoke, Chicopee, South Hadley, Granby, Easthampton, Southampton, West Springfield, and Belchertown. Leadership includes Medical Director Morris Lainer and other executives who oversee clinical services, laboratory, emergency medicine, and primary care operations.

Services Offered

  • Primary care
  • Family medicine
  • Pediatrics? (not explicitly stated; page focuses on Chicopee Primary Care Team)
  • Primary Care Physicians and Providers

Team

  • Joanna Cichon, MD, Board-certified; Medical degree from Medical Academy of Bialystok; residency at St. Luke’s Roosevelt Medical Center; fluent in English and Polish; affiliated with Holyoke Medical Center since 2016 - Primary Care Physician
  • Annabel Lee Espinas, MD, Medical degree from University of Santo Tomas; residency at Cabrini Medical Center; affiliated with Holyoke Medical Center since 2006 - Primary Care Physician
  • Asma Kareem, MD, Medical degree from Fatima Jinnah Medical College for Women; residency at Muhlenberg Regional Medical Center; affiliated with Holyoke Medical Center since 2007 - Primary Care Physician
  • John Glogowski, FNP, Southern Connecticut State University alum; certified by American Association of Nurse Practitioners; affiliated with Holyoke Medical Center since 2012 - Family Nurse Practitioner

Insurance & Payment

Not published.

Languages Spoken

  • English
  • Polish
  • Filipino/Tagalog? Note: text mentions fluent in English and Polish for Dr. Cichon; other languages not specified.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Bippermedia (Walk-In Care location): 2.9 out of 5 stars (30 reviews)

Patients praise

  • Individual providers are occasionally described as friendly, wonderful, or skilled
  • Staff members are sometimes noted as being friendly, even when systemic issues persist

Common complaints

  • Difficulty reaching the office via phone, including long wait times and unreturned calls
  • Challenges with scheduling appointments and long delays in receiving care
  • Reports of disorganized office administration and poor communication regarding referrals and records
  • Perceived lack of attentiveness or urgency from staff members

"The people at the front desk never answer the phones literally ever. ... You can call here 80 times a day and you’re lucky if they answer ONCE."

- LocalityBiz user review

"I have fallen through the crack several times. They are very disorganized. The staff is very friendly and that's the only reason they're getting two stars."

- LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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