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Cleveland Hearing & Speech Center clinic

Cleveland Hearing & Speech Center

Audiology • Cleveland, OH • Since 1921 • 4 locations (Cleveland, Lyndhurst, Westlake, Broadview Heights) locations

5.0/5(9 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Cleveland Hearing & Speech Center (CHSC) is a private nonprofit (501(c)(3)) in Cleveland, Ohio, founded in 1921. It offers comprehensive hearing-related services, including hearing evaluations and testing, hearing aid services, early intervention, educational audiology, and speech-language therapy for both adults and children. CHSC operates the Community Center for the Deaf and Hard of Hearing (CCDHH), providing ASL interpreting, advocacy, resources, and ASL classes. The organization runs multiple clinics (HQ at 11635 Euclid Ave, Cleveland, OH 44106, plus satellite locations in Lyndhurst, Broadview Heights, and Westlake) and is affiliated with Case Western Reserve University for research and clinical training. It emphasizes deaf and hard-of-hearing community support and connectivity, with no affiliation to the Cleveland Clinic. Contact: info@chsc.org; main phone: 216-231-8787.

Services Offered

  • Hearing evaluations and testing
  • Hearing aids and other hearing devices
  • Hearing aid fittings
  • Real Ear Measurements (REM)
  • Follow-up, adjustments, and maintenance
  • Professional fitting
  • Audiology services for all ages
  • Impression taking for custom earmolds
  • Hearing aid repairs
  • Bluetooth connectivity assistance
  • Cell phone pairing assistance
  • Walk-in Hearing Aid Clinics
  • Imaging not specified
  • Educational audiology (related links)

Technology & Equipment

  • Real Ear Measurements (REM)
  • Bluetooth compatibility assistance
  • Hearing aid fittings and programming

Team

  • Audiologists and Hearing Instrument Specialists, Not specified - Professional care team

Insurance & Payment

  • Medicare Advantage
  • Medicaid & Managed Care
  • Commercial Insurance (major providers)
  • APA funding (Audiology Patient Assistance Program)

Medicare Advantage plans may include coverage; participation in TruHearing, Hearing Care Solutions, UnitedHealthcare Hearing, Nations Hearing, Hear USA, Amplifon; Medicaid and many managed care plans including CareSource, Anthem, UnitedHealthcare Community Plan; APA funding available for eligible patients

Self-Pay, Medicare Advantage, Medicaid & Managed Care, Commercial Insurance, Audiology Patient Assistance Program (APA), Self-Pay (3-year loss/damage warranty, 3 years of office services), Medicare Advantage plans (participating with TruHearing, Hearing Care Solutions, UnitedHealthcare Hearing, Nations Hearing, Hear USA, Amplifon), Medicaid & Managed Care (CareSource, Anthem, UnitedHealthcare Community Plan), Audiology Patient Assistance Program (APA) for eligible individuals

Financing: APA Sliding-scale financial assistance available for those who qualify

Languages Spoken

Not published.

Pricing

  • Self-Pay: price varies by style and technology; includes 3-year loss/damage warranty and 3 years of office services
  • $99 minimum charge for appointment-based services if device not covered by active warranty

FAQs

What services do CHSC audiologists provide?

Personalized care, wide range of hearing aid options, professional fittings, Real Ear Measurements (REM), ongoing follow-up, adjustments, and maintenance.

What payment options are available for hearing aids?

Self-Pay with 3-year warranty and 3 years of office services; Medicare Advantage and other insurance plans; Medicaid & Managed Care; Commercial Insurance; APA sliding-scale financial assistance.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • HealthyHearing: 5.0 out of 5 stars (9 reviews (Broadview Heights location))
  • Better Business Bureau (BBB): A+ rating (N/A (Business profile))
  • Facebook: 88-94% recommendation rate (14-25 reviews)
  • Google: Not specified (High praise implied) (50 reviews)

Patients praise

  • professional and knowledgeable staff and audiologists
  • thorough and clear communication during appointments
  • transformative impact of speech therapy, especially for children
  • helpful and kind front desk staff
  • efficient and effective service for hearing aid needs and ASL interpretation requests

Common complaints

  • some reports of dismissive staff behavior
  • issues with quality or accuracy of evaluation reports in specific cases
  • difficulty in community awareness raising regarding communication challenges

"Needed new hearing aids and it was a great experience! So professional and kind! Zahra was wonderful and did a great job working with my insurance co. .....highly recommend:)!"

- HealthyHearing review (Broadview Heights)

"One parent reported a disappointing experience, highlighting issues with the quality of the evaluation report for their child, including incorrect information and apparent carelessness."

- Summary of user feedback via GiveFreely

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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