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Primary Care - Cleveland clinic

Primary Care - Cleveland

Internal Medicine • Cleveland, TN • 1 (Cleveland, part of Erlanger Primary Care – Cleveland) locations

3.4/5(526 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Erlanger Primary Care – Cleveland is a family medicine and primary care practice in Cleveland, Tennessee, serving the greater Bradley County and surrounding region. The clinic provides comprehensive services including acute and chronic illness care, preventative medicine, chronic disease management, office-based procedures, general pediatrics, and women's health for family members of all ages.

Services Offered

  • Family medicine
  • Primary care
  • Internal medicine
  • Acute and chronic illness care
  • Care for family members of all ages

Team

  • Michael Teuton, MD - Internal Medicine Primary Care

Insurance & Payment

Not published.

Billing & Insurance, Pay Your Bill, Pay Your Bill Now, Pay bill online, MyChart (billing)

Languages Spoken

Not published.

FAQs

What services does Erlanger Primary Care – Cleveland provide?

A comprehensive range of services from treating acute and chronic illness to caring for family members of all ages.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ratings.MD (Dedicated Senior Medical Center - Collinwood): 4.7 out of 5 (341 verified ratings)
  • ComplaintsBoard (Cleveland Clinic): 1.1/5 (185 complaints (based on older data))

Patients praise

  • Professional, courteous, and knowledgeable medical staff in specific instances
  • Compassionate and patient-centered care described by some patients at various clinics
  • Efficient, timely care and welcoming environments in select facilities
  • Positive experiences with specific providers who take time to listen to and address health concerns

Common complaints

  • Difficulties with administrative tasks such as scheduling, rescheduling, and appointment cancellations
  • Long wait times and unresponsive or poor customer service at call centers
  • Issues with billing practices, including unexpected charges and billing errors
  • Perceived lack of empathy, poor communication, or rudeness from medical and administrative staff
  • Dissatisfaction with the quality of care, including concerns about misdiagnoses, feeling rushed, and providers not listening to patient concerns
  • Reports of inaccurate medical records and challenges in getting them corrected
  • Instances of unprofessional conduct or misleading medical services reported in isolated cases

"I adore Everyone At Oak Street Health, My Health Care Provider Is Beyond Fabulous... however your those people at your call center are beyond stupid and that's a understatement"

- LocalityBiz (Review of Oak Street Health)

"I used to hate Drs bc they always seemed to rush me, made me feel unimportant. But not here! They. Are. Amazing. :)"

- LocalityBiz (Review of Neighborhood Family Practice)

"Dozens of people claim to have fallen victim to inaccurate information on their healthcare records, more specifically after visiting the Cleveland Clinic and University Hospitals."

- News 5 Cleveland

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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