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UMass Memorial Health clinic

UMass Memorial Health

Acupuncture • Clinton, MA • Multiple locations including UMass Memorial Medical Center - Hahnemann Campus Family Health Center (Worcester) and HealthAlliance-Clinton Hospital - Fitchburg Campus (Fitchburg) locations

4.3/5(3 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

UMass Memorial HealthAlliance-Clinton Hospital is a nonprofit, full-service community hospital system in North Central Massachusetts with 163 beds and a network of services across three campuses (Clinton, Fitchburg, Leominster). It offers comprehensive care including cancer care (Simonds-Sinon Regional Cancer Center), cardiology, orthopedic surgery, primary and urgent care, behavioral health, home health and hospice, geriatric psychiatry, and 24-hour emergency departments. The system employs about 243 staff and coordinates with more than 400 physicians across 40 specialties. Main offices and campuses are in Clinton, Leominster (HQ), and Fitchburg; contact numbers and addresses are listed for each location. For integrative or acupuncture-related options, consider contacting the hospitals’ clinics or patient services for complementary therapies.

Services Offered

  • Acupuncture

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 56% patient recommendation rate (Not explicitly stated (based on HCAHPS data))
  • Vivian Health: 4.3 out of 5 stars (3 reviews)

Patients praise

  • Access to acupuncture as part of a coordinated, whole-person care approach
  • Partnership with New England School of Acupuncture for holistic care
  • Ability to document acupuncture visits in the unified electronic medical record

Common complaints

  • Difficulties with appointment scheduling
  • Ineffective phone communication
  • Concerns regarding patient treatment and staff behavior in emergency settings
  • Confusing billing practices

"Acupuncture offers more than pain relief. It may also help ease anxiety, improve sleep and support overall well-being. This additional layer of support works with other medical treatments to help you gain better symptom control."

- UMass Memorial Health Acupuncture Service Page

"Unbelievable wait time to try to schedule an appointment for one of UMASS clinics. Unbelievably ineffective phone communications."

- PissedConsumer Patient Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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