SSM Health Physical Therapy
Physical Therapy • Collinsville, IL
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
SSM Health Physical Therapy in Collinsville, Illinois offers physical therapy, sports medicine, orthopedic rehabilitation, and specialized programs including hand therapy, pelvic health, and cancer rehabilitation. Located on United Drive, the clinic has served the community since 2007 and provides care through in-person visits and telerehab.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by SSM Health Physical Therapy showing the physical therapy practice in Collinsville, IL.
What Patients Say
Overall sentiment across review platforms: mixed
- WellNow Urgent Care (Birdeye/Google via Birdeye page): 4.2 out of 5 (494 reviews)
- Anderson Hospital ExpressCare Collinsville (Google via Corktree creative page): 4.0 out of 5 (400 reviews)
- MedExpress Urgent Care (Birdeye/Google via Birdeye page): 3.6 out of 5 (144 reviews)
- Collinsville Rehabilitation & Health Care Center (seniors.fyi): 2.5 out of 5 (from 26 reviews) (26 reviews)
- Evercare of Collinsville (NursingHomeDatabase.com): N/A rating shown; complaints reported (total 23) (23 complaints on record)
- HSHS St. Elizabeth's Hospital (Healthgrades): Patient Experience: 79% (N/A (percentage-based metric shown))
- HSHS St. Elizabeth's Hospital (Vivian Health): 3.5 out of 5 (24 reviews)
Patients praise
- Some urgent care visits reported as fast, well-staffed, friendly/professional, and helpful with clear explanations and respect
- Clean, patient-friendly facilities and short waiting times mentioned in reviews
- Some complaints at facilities do not dominate; other reviewers express gratitude and satisfaction
Common complaints
- Reports of long waits, rude/unfriendly staff or poor bedside manner (including claims of not listening or bullying)
- Operational/experience problems such as being turned away/closure timing confusion or chaotic processes (e.g., testing order)
- Severe concerns about cleanliness, neglect, dehydration/bedsores, and unprofessional administration at a Collinsville skilled nursing facility
- Complaints/deficiencies at a nursing home (accident hazards, medication errors, staffing, infection prevention/control, etc.)
"“They open at 8. I set up an appointment for 9:20. I arrived and all of the doors were locked… I waited and nothing changed so I left.”"
- Birdeye review page for WellNow Urgent Care (Collinsville, IL)"“Avoid this place… the doctor refused antibiotics… Staff was very rude…”"
- Corktree creative page for Anderson Hospital ExpressCare Collinsville (reviews excerpt)"“The facility is described as absolutely horrid… a stench… no one cleans… unsuitable for a loved one.”"
- seniors.fyi page for Collinsville Rehabilitation & Health Care CenterSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Collinsville has 50% of funds needed to fix water plant for PFAS | STLPR - Jul 6, 2026
- Route 66, a ketchup skyscraper, and ancient ruins: Collinsville is not what you expect - May 25, 2026
- Health, home filters top Collinsville's water concerns - Oct 15, 2025
- Collinsville finds 'forever chemicals' in tap water, urges residents to filter - Sep 25, 2025
- Collinsville gathering sheds light on local Revolutionary War History – The Troy Times Tribune - Jul 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
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