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Total Access Urgent Care clinic

Total Access Urgent Care

Urgent Care • Collinsville, IL • 1 in Collinsville IL (location highlighted) locations

4.4/5(1,659 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Total Access Urgent Care in Collinsville, IL is a walk-in urgent care clinic located at 400 Beltline Rd. Open daily from 8am to 8pm, it offers urgent care services, COVID-19 testing, antibody testing, IV hydration, labs, and X-ray. The clinic accepts most major insurance plans including Blue Cross Blue Shield, Medicare, Cigna, UnitedHealth, and Aetna.

Services Offered

  • Urgent care
  • Walk-in clinic
  • COVID-19 testing
  • Antibody testing
  • Pre-visit forms
  • Pre-visit insurance options? (not specified)

Insurance & Payment

  • Blue Cross Blue Shield
  • Medicare
  • Cigna
  • United Health
  • Aetna
  • Anthem
  • AARP
  • Tricare
  • Trinity
  • Loomis
  • Liberty National
  • Quantum Health
  • Fringe Benefit
  • ACI
  • Trustmark
  • CareSource? (not listed)

Accepted insurances listed; not exhaustive.

Self-pay, Insurance copays (when applicable), Pay bills online (link provided), Plans accepted at location (see Insurance)

Languages Spoken

Not published.

FAQs

What are the daily hours?

Daily Hours: Sunday-Saturday 8am - 8pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Total Access Urgent Care: 4.9/5 (392)
  • Elizabeth Ann Bohn, PA: 4.9/5 (139)
  • WellNow Urgent Care: 4.2/5 (494)
  • Anderson Hospital ExpressCare: 4.0/5 (400)
  • Shawna R Swinigan, PA: 4.9/5 (211)
  • Evercare of Collinsville (Nursing Home): 1/5 (Overall) (23 (Complaints))

Patients praise

  • High patient satisfaction reported for many individual providers and urgent care centers
  • Professional, thorough, and attentive staff/providers
  • Clean, efficient, and accessible facilities
  • Valued patient portals for timely communication

Common complaints

  • Long wait times and difficulty contacting some offices via phone
  • Reports of dismissive or rude staff at certain urgent care locations
  • Concerns regarding clinical decisions or treatment disagreements
  • Documented safety and neglect issues, including fall hazards and inadequate incontinent care, at specific long-term care facilities

"Elizabeth Bohn was amazing! One of the first doctors I’ve ever had who I truly feel cared for my health... I didn’t feel rushed at all."

- Ratings.MD

"Office staff on the other hand leaves something to be desired. It's impossible to get a hold of the office via phone, but thankfully there is a patient portal where the providers are very responsive."

- Healthgrades

"The facility failed to ensure a resident was free from neglect... This failure resulted in R2 lying in urine and feces for hours..."

- IDPH Statement of Deficiencies

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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