Virginia Ear Nose & Throat
Allergy Care • Colonial Heights, VA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Virginia Ear Nose & Throat's Colonial Heights office, located at 4700 Puddledock Road in Colonial Heights, VA, provides allergy care, nose and sinus treatment, hearing care, voice and swallowing services, and ear, nose and throat care for all ages. The clinic offers allergy testing and immunotherapy, with allergy shot schedules updated monthly.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
Allergy shot schedules vary from location to location, and are updated monthly. Please check our allergy shot schedule page for more information.
Any last minute changes to schedules will be shared via our website and social media postings along with text message alerts.
Social Media
Photos
Photos published by Virginia Ear Nose & Throat showing the allergy care practice in Colonial Heights, VA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Colonial Heights Medical Center): 3.4 out of 5 stars (65 reviews) (65)
- Birdeye (Bon Secours - Colonial Heights Family Medicine): 2.5 out of 5 stars (48 reviews) (48)
Patients praise
- Compassionate and attentive clinical staff/bedside manner
- Professional and knowledgeable medical practitioners
- Clean and well-maintained facilities
- Efficient check-in processes at some locations
- Strong patient trust and loyalty for specific physicians
Common complaints
- Long phone wait times and difficulty reaching staff
- Administrative and billing concerns, including potential overcharging
- Poor communication or lack of responsiveness to patient needs
- Negative experiences with facility care (specifically at a rehabilitation center)
- Occasional reports of dismissive behavior from individual providers
"I would NOT recommend this facility at all. Almost every time we've called we've been put on hold for over 15 minutes or more to only find out nothing."
- SeniorAdvice (Colonial Heights Health Care and Rehabilitation Center)"While patients acknowledge that 'the doctors are great,' there are significant concerns regarding the administrative and billing aspects of the practice."
- Dr. Rachele Idelman (VCU Health at Colonial Square review summary)"Patients consistently praise Dr. Keith Roberts for his exceptional bedside manner, describing him as caring, understanding, and an excellent listener who makes them feel comfortable and at ease."
- WebMD (Dr. Keith Roberts)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Colonial Heights | JenCare Senior Medical Center - Feb 10, 2026
- Virginia Credit Union Colonial Heights - Come grow with us! - Mar 10, 2026
- Adoration Home Health - Colonial Heights/Tri-Cities, Virginia - Oct 18, 2025
- Teeth Whitening | United Smiles | Colonial Heights, VA - Oct 3, 2025
- Chiro One Reopens Colonial Heights Clinic After Remodel, Enhancing Patient Experience - May 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
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