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PromptMed Urgent Care clinic

PromptMed Urgent Care

Urgent Care • Columbus, IN

2.7/5(228 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

PromptMed Urgent Care is a walk-in urgent care clinic in Columbus, Indiana that accepts unscheduled patients during all hours of operation. The clinic offers X-ray and laboratory services, treatment for cuts, burns, sprains, and fractures, minor procedures such as splinting and suturing, and care for common ailments including sore throat, ear infection, and strep tests. Sports physicals are also available.

Services Offered

  • Urgent care walk-in clinic
  • X-ray
  • laboratory services
  • minor procedures (splinting and suturing)
  • treatments for cuts, burns, sprains, fractures
  • strep tests
  • sports physicals
  • sore throat
  • ear infection
  • unscheduled patients accepted
  • no appointment necessary

Technology & Equipment

  • X-ray
  • laboratory services

Insurance & Payment

Not published.

Languages Spoken

Not published.

Current Offers

We’ve Moved!

FAQs

Do I need an appointment?

No appointment necessary; walk-in clinic accepts unscheduled patients during all hours of operation.

No Appointment Necessary

PromptMed urgent care walk-in clinic accepts unscheduled patients during all hours of operation.

What services are offered at PromptMed Urgent Care?

Urgent care services including X-ray, laboratory services, and licensed providers to treat cuts, burns, sprains, fractures and minor procedures such as splinting and suturing; also care for common ailments like sore throat, ear infection and strep tests.

Where is PromptMed located?

Relocated to 3015 Tenth Street, Columbus, IN 47201 as of May 20, 2026; now called Columbus Regional Health Urgent Care.

What are the contacts for scheduling?

Call 812-372-8883 to schedule an appointment (though it is walk-in). Also general contact: 812-372-8883.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.7/5 stars (207 reviews (aggregated))
  • Yelp: 2.5/5 stars (19 reviews)
  • Solv Health: 1.0/5 stars (2 reviews)

Patients praise

  • Friendly and compassionate staff
  • Efficient online wait-list tool (On My Way)
  • Quality care for minor injuries and ailments
  • Convenient walk-in availability

Common complaints

  • Long wait times
  • Frustration with accessibility or policy regarding specific services (e.g., COVID testing criteria)
  • Inconsistent experiences with medical staff communication

"The whole team is great! They are kind and compassionate. They work hard to make sure your visit is as short as possible and they have great communication about that. Highly recommend this office!"

- PromptMed Urgent Care Website Testimonials

"My wife is not Feeling well and we have been sitting here for 3 hours waiting to be seen by doctor. She still has not seen one yet."

- Yelp review (via MapQuest)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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