Emerson Health Internal Medicine
Internal Medicine • Concord, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Emerson Health Internal Medicine in Concord, MA provides comprehensive primary care including physical examinations, routine health screenings, preventive care, contraception, routine immunizations, sick visits, chronic disease management, and annual physicals. Located in the Medical Office Building on Emerson Hospital's main campus, the clinic offers Saturday appointments and accepts new patients.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Current Offers
Accepting new patients
FAQs
What services are provided at Emerson Health Internal Medicine?
Comprehensive primary care, including physical examinations, routine health screenings and preventive care, including contraception, routine immunizations, sick visits, preventive health visits, chronic disease management, and annual physicals.
Social Media
Photos
Photos published by Emerson Health Internal Medicine showing the internal medicine practice in Concord, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Emerson Practice Associates): 1.4 out of 5 stars (10 reviews)
- Momentary Labs (CMS HCAHPS data): 4 out of 5 stars (Hospital) (451 patient surveys)
- Vitals (for Dr. Ya Tze Tong): 4.6 out of 5 stars (not explicitly stated)
Patients praise
- physicians described as empathetic, knowledgeable, and good listeners
- high satisfaction with communication from doctors and nurses in hospital setting
- thorough and efficient medical care for some patients
- strong quality of discharge information
Common complaints
- billing and payment process issues
- perceived staff incompetence or lack of responsiveness
- lack of follow-up on care
- unprofessional behavior from front-desk staff
- hospital facility noise and cleanliness concerns
"The nurses here are completely incompetent and rude... The girls behind the front desk also speak very loudly about patients while you’re in the waiting area."
- LocalityBiz (Emerson Health Primary Care Concord)"I also received a bill for services never rendered... the person on the other side of the line appears to be part of a scam."
- Birdeye (Emerson Practice Associates)"Dr. Tong is personable, interactive and a good listener. Always answer my email questions in a prompt manner."
- Vitals (Dr. Ya Tze Tong)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Boston-Area Physician Dr. Connie Chen to Open MDVIP-Affiliated Primary Care Practice in Concord, MA | citybiz - Feb 10, 2026
- Emerson Health Celebrates Ribbon-Cutting of Expanded Primary Care in Maynard - The Maynard Voice - Sep 15, 2025
- Emerson Health Raising $60 Million for New Emergency Department Construction, Other Improvements - WestfordCAT - Jul 31, 2025
- 3 things patients want most: Emerson’s chief strategy… - Sep 25, 2025
- Emerson Health launches $60 million fundraising campaign for new Emergency Department - News - Nashoba Valley Chamber of Commerce - Dec 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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