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La Clínica Monument clinic

La Clínica Monument

Primary Care • Concord, CA • Since 1971

2.2/5(112 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

La Clínica de La Raza is a nonprofit health care provider founded in 1971 and headquartered in Oakland, CA. It operates as a community health center offering primary care, urgent/emergency and after-hours services, health education, school-based health center resources, and related services. The organization serves a diverse population across multiple locations in the San Francisco Bay Area, including five offices in Oakland and Concord, CA. It is a large community health system with hundreds of staff, reporting around 429,660 patient visits (historical). For Concord-specific information, La Clínica lists a location at 2000 Sierra Rd, Concord, CA 94518. Contact numbers include 855-494-4658 and 510-535-400.

Services Offered

  • Primary Care Medical Services for All Ages
  • Physical exams
  • Immunizations
  • Pap smears
  • Management of chronic illnesses
  • Laboratory testing
  • Nutrition and fitness promotion
  • Prescriptions and pharmacy assistance program

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Primary Care Medical Services for All Ages

- Physical exams - Immunizations - Pap smears - Management of chronic illnesses - Laboratory testing - Nutrition and fitness promotion - Prescriptions and pharmacy assistance program

Awards & Accreditations

  • NCQA Patient-Centered Medical Home (PCMH) Recognized
  • NCQA Patient-Centered Medical Home (PCMH) Recognized practice

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye (aggregated): 2.2 out of 5 stars (112 reviews)

Patients praise

  • Some patients report positive experiences with specific doctors who are compassionate and thorough
  • Staff occasionally described as welcoming and attentive by some reviewers
  • Convenience of the location and willingness to treat patients regardless of insurance status

Common complaints

  • Poor customer service and rude, unprofessional staff, particularly in the dental department
  • Long wait times on the phone and in person, with reports of dropped calls
  • Concerns regarding clinical competence, misdiagnoses, and negligence in handling lab results/medications
  • Difficulty scheduling or confirming appointments, with reports of appointments being cancelled due to missed confirmation calls

"misdiagnosed me which resulted in long term health issues... I suffered painful condition. That took 3 years to heal after the specialist performed surgery."

- Birdeye reviewer

"worst customer service ever. Been waiting 6 months for my sons appt for tooth pain and tooth fix. They call one day before to confrim but im at work and was unable to pick up. So they cancel it!! beyound upset and will not be coming back."

- LocalityBiz reviewer

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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