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Going Home - Conway Regional Health System clinic

Going Home - Conway Regional Health System

Pediatrics • Conway, AR • Since 1921

2.6/5(27 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

Conway Regional Health System is a nonprofit, 150-bed acute-care healthcare system based in Conway, Arkansas, serving seven counties in North Central Arkansas. It offers a full range of services including primary and emergency care, specialty care (heart, orthopedics, neuro-spine, vascular, gastroenterology), women’s health, surgery, rehabilitation, therapy, laboratory, and dental services. The system operates 10 primary care clinics, 7 specialty clinics, a Rehabilitation Hospital, and a 70,000-square-foot Health and Fitness Center. Founded in 1921, it employs about 372 staff and has annual revenue in the $100M–$500M range. Contact: info@conwayregional.org; 1-800-245-3314. Headquarters: 2302 College Avenue, Conway, AR 72034.

Services Offered

Not published.

Team

  • Karen Baker - MD
  • Philip Hopp - MD
  • Alan Lucas - MD
  • Steve McNabb - MD
  • Jeff Craig - MD
  • Sherrye Craig - MD
  • Adam Harrell - MD
  • Priya Yadav - MD
  • Chris Killingsworth - MD
  • Kelly Staley - MD
  • Dawn Sutherland - MD
  • Terence Champlin - MD
  • Shayna Wood - MD

Insurance & Payment

Not published.

Languages Spoken

Not published.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News Health: 4 out of 5 (overall patient experience) (N/A (based on patient surveys))
  • Yelp: 2.5 out of 5 (27 reviews)
  • Healthgrades: 73% (would definitely recommend) (N/A)

Patients praise

  • Solid ratings for doctor communication
  • Positive overall satisfaction scores (4 out of 5 in some metrics)
  • Higher-than-national-average recommendation rates reported by some platforms
  • Effective involvement in recovery planning

Common complaints

  • Long wait times, particularly in the emergency room
  • Perceived lack of staff responsiveness when needed
  • Concerns regarding hospital cleanliness
  • Issues with appointment scheduling and administrative follow-through
  • General dissatisfaction with customer service and communication in some instances

"I have been sitting here for four hours in the emergency room and they have done absolutely nothing!"

- Yelp Review

"Our mission at Conway Regional Health System is to be accountable to the community to provide high-quality, compassionate health care services."

- Conway Regional Health System Official Website

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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