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Urgent Care & Emergency clinic

Urgent Care & Emergency

Emergency Care • Cooperstown, NY

3.9/5(51 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

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What Patients Say

Overall sentiment across review platforms: mixed

  • Vivian Health: 4.2/5 stars (43 reviews (Vivian Health))
  • Birdeye: 2.6/5 stars (8 reviews (Primary Care))
  • PlainHospital: 2/5 stars (Not explicitly stated)

Patients praise

  • Some patients report positive experiences with medical care and kindness from clinical staff
  • Facility cleanliness and environment mentioned favorably in some contexts
  • High patient satisfaction scores (83/100) reported by CMS for overall hospital experience
  • Strong performance on outpatient surgery experience metrics

Common complaints

  • Reports of rude or dismissive staff and receptionists
  • Complaints about long wait times in the emergency department
  • Perceived lack of communication between hospital departments and with patients
  • Concerns regarding diagnostic errors and quality of care
  • Difficulty with parking accessibility

"THANK YOU BASSETT FOR YOUR LACK OF COMPASSION AND INCOMPETENT STAFF , AND ALL THE SUFFERING YOU LET MY HUSBAND GO THROUGH... Fair Warning...Our lawyers will be contacting you..."

- Local patient review of emergency department

"Hospital staff and care are great ; but the parking is absolutely terrible... I had my gallbladder removed in an emergency,, everyone was well prepared and kind , except for one , a pathologist."

- Patient review regarding surgical care

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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