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Southwest Medical Group clinic

Southwest Medical Group

Internal Medicine • Cortez, CO • Since 1917

3.4/5(61 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

Southwest Medical Group (part of Southwest Health System) operates 10 outpatient clinics in Montezuma County, Cortez, CO, under Southwest Memorial Hospital. Services include emergency care, walk-in clinic, orthopedic surgery, physical therapy, pain management, wound care, family medicine, obstetrics/gynecology, and pediatrics. The system is a DNV-accredited Critical Access Hospital with headquarters in Cortez, CO, founded in 1917, employing about 60 staff and serving as a public NGO/NFP. Contact: contact@swhealth.org orswhealth.org. Main hospital and clinics are located around Cortez, CO (multiple addresses listed).

Services Offered

  • Internal Medicine
  • Primary Care
  • Pediatrics
  • Pain Management

Team

  • Shahir Melhem, MD - MD

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Hours of Operation

Monday through Friday, 8:00 AM to 5:00 PM

If you would like to refer patients to Pam, please fax a referral along with Prior authorization approvals from insurance if applicable; office notes pertaining to referral; pain trials, diagnostic results such as MRIs, CTs, EMG or nerve conducted studies, etc… to Southwest Medical Group at 970-564-1134.

Referral procedures for Southwest Medical Group

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Southwest Medical Group Walk-In Care): 3.2 out of 5 stars (52 reviews) (52 reviews)
  • Vivian Health (Southwest Memorial Hospital): 4.3 out of 5 stars (9 reviews)
  • Facebook (Southwest Health System): 66% recommendation rate (14 reviews)

Patients praise

  • Professional and supportive front-desk staff in some departments
  • Some providers are praised for being expert, kind, and responsive to patient needs
  • Positive feedback regarding clinical outcomes and efficient surgical experiences for some patients

Common complaints

  • Perceived lack of thoroughness or dismissal of symptoms by some providers
  • Frustration with billing and time-management, particularly in walk-in care services
  • Reports of poor communication or lack of responsiveness from office staff

"The lady’s in the front were phenomenal. But the Nurses in the back are terrible and lazy they want to charge you money for Nick to tell you there’s nothing I can do."

- Birdeye User Review

"Because 1000 Stars is not an option. PA Krista Cornnell is a miracle. Expert, blazingly humane, kind respectful.... And the facility and the rest of the staff are very very good."

- Birdeye User Review

"He talked to me for a half hour about all the things he could or might do during the procedure, and when the appointment came he said he couldn't do anything and didn't offer anything to help. In pain terrible experience."

- Healthgrades User Review

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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