CHI Health
Pediatrics • Council Bluffs, IA • Since 1886 • Multiple (e.g., CHI Health Clinic Family Medicine/Pediatrics – Valley View; CHI Health Clinic Family Medicine/Pediatrics – W Broadway) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
- CHI Health Mercy Council Bluffs (Mercy Hospital) is a Council Bluffs, IA-based hospital in the Hospitals and Health Care sector, part of the CHI Health system. - Founded in 1886; employs 28 people; ongoing growth (+15.8% YoY). - Key leadership includes President Kristen Blum and other senior leaders such as Director of Pharmacy Sabrina Beck and VP of Patient Care Services Joanna Sklenar-Smith. - Notable departments represented among staff: Medical, Administrative, General Management, Technical, and others; a range of roles from specialists to directors. - The page emphasizes the institution’s identity within CHI Health and its regional positioning, with link to the homepage (chihealth.com/chi-health-mercy-council-bluffs) for more information. Note: The provided content does not include specific details on pediatric care services, pediatric specialties, or pediatric patient programs at CHI Health Mercy Council Bluffs. For precise information on pediatric care offerings, contact the facility directly or visit the official CHI Health Mercy Council Bluffs pediatric services page.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
Well child visits, immunizations, sports physicals
Sick child visits and care for chronic conditions like diabetes
Social Media
Photos
Photos published by CHI Health showing the pediatrics practice in Council Bluffs, IA.
What Patients Say
Overall sentiment across review platforms: mixed
- HCAHPS / CMS Patient Experience Surveys: 3 out of 5 stars (overall hospital patient satisfaction) (537 (HCAHPS survey))
- Healthgrades (Provider-specific: Laura Denning, CPNP): 5 out of 5 stars (5)
Patients praise
- Positive experiences with individual providers (e.g., attentive, knowledgeable)
- Some staff noted for being supportive and treating patients like family
- Quiet environment in the hospital setting
Common complaints
- Long wait times in ER
- Concerns about bed availability and transfer processes for specialized (e.g., pediatric mental health) care
- Perceived lack of follow-up or care coordination by staff
- Reports of poor bedside manner or communication by some staff members
"Dr. Denning always takes the time to listen to us and share her knowledge. She is informative and explains things If we have questions. She always has a positive attitude and is amazing with our son."
- Healthgrades Review for Laura Denning, CPNP"We recently were in need of such [mental health] services and instead of being upfront with us about the fact they had no beds available, they sat us in an ER room for over 24 hours..."
- LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- CommonSpirit’s CHI Health Mercy Council Bluffs to close labor, delivery - Jul 10, 2026
- CHI Health ending labor and delivery care at Council Bluffs hospital - Jul 10, 2026
- Council Bluffs hospital to end labor and delivery services in August - Jul 10, 2026
- Council Bluffs Mercy Hospital to end labor and delivery - Jul 9, 2026
- CHI Health Mercy Council Bluffs gets 'A' for patient safety - Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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