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Mass General Brigham clinic

Mass General Brigham

Orthopedics • Danvers, MA • Since 1811

4.8/5(255 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Orthopaedic Surgery at Mass General/North Shore in Danvers - Facility: Massachusetts General Hospital (Mass General) with a presence in Danvers, MA (HQ listed at 102 Endicott St, Danvers, 01923). - Relevance: Mass General offers orthopedic services and related specialties through its network, including New England Orthopedic Specialists branding in some contexts. - Location: Danvers campus coordinates two offices on Endicott St, Danvers, MA 01923. - About: Mass General emphasizes research, education, and patient-centered care across departments, including orthopedic care as part of its broader orthopedic and medical services. - Contact/Details: Public company information shows multiple phone contacts and a US-based leadership/clinic ecosystem, though exact orthopedics-specific contact details aren’t listed in the extract. - Note: The page lists broader Mass General corporate details rather than a dedicated orthopedics department page, so for specific surgeons, clinics, or appointment options in orthopedics at Mass General/North Shore in Danvers, direct inquiry with the Danvers Endicott Street offices or Mass General Orthopaedics would be recommended.

Services Offered

  • Orthopaedics
  • Orthopedic Surgery
  • Knee care
  • Shoulder care
  • Spine care
  • Sports medicine
  • Access Clinic
  • Same-day appointments

Team

  • Karissa Comfort - PA, MBA

Insurance & Payment

Not published.

Parking is free at Danvers center, Call for appointment and fees

Languages Spoken

Not published.

FAQs

What services are offered at Danvers Access Clinic?

Fast-track appointments for knee, shoulder, spine, or sports injuries; diagnosis and treatment; navigation to Mass General surgeon or clinician.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Mass General Brigham Provider Page (Dr. Todd O'Brien): 4.9 out of 5 (257 ratings, 109 reviews) (109 reviews)
  • Mass General Brigham Provider Page (Dr. Charles Carrier): 4.8 out of 5 (229 ratings, 100 reviews) (100 reviews)
  • Mass General Brigham Provider Page (Dr. Saechin Kim): 4.5 out of 5 (126 ratings, 46 reviews) (46 reviews)

Patients praise

  • high patient satisfaction with clinical expertise and surgical outcomes
  • providers described as compassionate, knowledgeable, and attentive listeners
  • friendly and caring support staff at the facility
  • effective, clear communication regarding diagnoses and treatment plans from most providers
  • high average ratings for individual surgeons across the clinic

Common complaints

  • occasional complaints regarding administrative errors in patient records, such as incorrect surgical sites or documentation issues
  • reports of dismissive communication or lack of clarity regarding treatment options by some providers
  • instances of long wait times for appointments or during office visits
  • frustrations with staff responsiveness or lack of specific support for certain conditions

"My experience at the facility was from beginning to end. I have no complaints. So all in all, I was very pleased."

- Mass General Brigham Patient Review

"The visit with Dr. O'Brien was everything I had hoped for. He listened to my complaint, tested my shoulder briefly, took time to show me a bit of my MRI scan, and made clear and specific recommendations that left me feeling confident going forward."

- Mass General Brigham Patient Review

"Dr Kim and his assistant were fantastic at the Danvers location. I appreciated him taking the time to make my son feel safe and for explaining things in a way that he could understand."

- Mass General Brigham Patient Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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