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Hawthorn Medical Associates clinic

Hawthorn Medical Associates

Urgent Care • Dartmouth, MA • Since 1970

3.0/5(1,015 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Hawthorn Medical Associates operates multiple urgent care services in Dartmouth, MA. Key details: - Location: HQ at 535 Faunce Corner Road, Dartmouth, MA 02747, with additional Dartmouth addresses (6 offices total nationwide). - Services: Urgent care centers and a Children’s Express Clinic, along with comprehensive medical specialties. A North Dartmouth–based health care provider founded in 1970, employing ~90 staff and generating about $8.9M in annual revenue. - Access: Website hawthornmed.com for more information and career opportunities.

Services Offered

  • Urgent care for adults and children 13+, minor injuries and illnesses care, onsite laboratory and x-ray, wound care, treatment for coughs, congestion, sinus problems, cuts/stitches, ear pain/infections, fever, flu, muscle sprains and strains, bumps and bruises, painful urination, skin rashes, sore throat, wheezing, on-call pediatric consultation for under 13, immediate care when PCP unavailable

Technology & Equipment

  • onsite laboratory
  • x-ray

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What are the Urgent Care Center hours?

Monday-Friday: 7:00 am to 7:00 pm; Saturday-Sunday: 8:00 am to 4:00 pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Boston Consumers' Checkbook (Southcoast Health Urgent Care): Varied/High (Consumer ratings for 'very good'/'excellent') (26 reviews)
  • Boston Consumers' Checkbook (Hawthorn Urgent Care): Varied/High (Consumer ratings for 'very good'/'excellent') (40 reviews)
  • Birdeye (Southcoast Health Urgent Care): 2.8/5 (170 reviews)
  • Birdeye (Dartmouth Hitchcock Medical Center): 3.3/5 (737 reviews)
  • Birdeye (Dartmouth Hitchcock Clinics Heater Road): 1.4/5 (108 reviews)

Patients praise

  • Exceptional quality of care and thoroughness by specific providers
  • Kindness and compassion from medical staff
  • Short and manageable wait times at certain urgent care locations
  • Effective bedside manner and attention to patient well-being

Common complaints

  • Inconsistent care quality (described as hit or miss)
  • Administrative and billing issues, including unexpected charges
  • Difficulties with appointment management, cancellations, and long wait times for follow-ups
  • Staff communication and responsiveness concerns at specific locations

"This place is hit or miss. If you get Dr. Chen, then you've hit the jackpot. He's a terrific doctor. He'll go the extra mile to make sure you are taken care of."

- Yelp (Hawthorn Medical Urgent Care)

"They do NOT care about you. Have been told multiple times that my care is not important to them. If you want an appointment with neurology just forget it. They cancel appointments you have to book out months in advance and give no notice."

- Birdeye (Dartmouth Hitchcock Medical Center review)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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