Claratel Behavioral Health
Behavioral Health • Decatur, GA • Since 1994
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Claratel Behavioral Health (Claratel Corporate) is a Decatur, Georgia-based nonprofit providing comprehensive mental health, developmental disability, and substance use services. Key facts: - Type/focus: Nonprofit behavioral health organization offering adult and child/adolescent services, crisis support, development disabilities programs, and residential services. - Location: HQ and main operations in Decatur, Georgia, with multiple offices across the Atlanta area (more than 5 locations in Georgia). - Established: 1994; operates as a community-based service provider serving underserved populations. - Scale: 500+ staff (over 10,000 clients served annually), budget roughly $31M (per available highlights), CARF-accredited. - Structure: Organized under Claratel Behavioral Health with mentions of Claratel Corporate and DeKalb-related branding. - Contact: Main phone numbers and email for inquiries (e.g., claratelconnects@claratel.org; 404-892-4646). If you specifically want information on Claratel Corporate’s offerings or impact in Decatur, this organization emphasizes community-based, evidence-based behavioral health care across a network of Georgia offices, aiming to enable recovery and independent living for clients across mental health, substance use, and developmental disability services.
Services Offered
Insurance & Payment
Not published.
Sliding fee scale available for those without insurance based on income and family size
Languages Spoken
Pricing
Social Media
Photos
Photos published by Claratel Behavioral Health showing the behavioral health practice in Decatur, GA.
What Patients Say
Overall sentiment across review platforms: mixed
- BirdEye: 3.6 out of 5 stars (68 reviews)
- Rehab.com: 3.56 out of 5 stars (71 reviews)
Patients praise
- Staff described as caring and genuinely interested in helping patients
- Availability of income-based fees described as manageable
Common complaints
- Difficulties with scheduling appointments and long wait times
- Instances of unresponsiveness or lack of follow-through by staff
- Reports of staff being perceived as rude, condescending, or impatient
- Concerns regarding the effectiveness of therapy or counselor responsiveness during crises
"Worst scheduling experience of my life... I was rescheduled, suddenly and without asking, 3 separate times. ... The front desk receptionists were helpful, but good god this place and its half ass clinicians is a trainwreck."
- LocalityBiz Review"I've been to a couple of other places and this is the first one I've come to where it seems like the staff are genuinely interested in helping you. The income-based fees are extremely manageable as well."
- LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- DeKalb CSB is Hiring! - Claratel Behavioral Health - Oct 23, 2025
- Belinda Reese - Apr 17, 2026
- Claratel celebrates groundbreaking of new center in DeKalb | Brookhaven | decaturish.com - Apr 10, 2026
- Vehicle Operator Job in Decatur, GA at DeKalb Community Service ... - Sep 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
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