Bard Optical
Optometry • Decatur, IL • Since 1945 • 1 location in Decatur locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Bard Optical is a private eye care provider with 21 locations in Central Illinois, including Decatur. Founded in 1945 and headquartered in Peoria, they offer comprehensive optometry under a medical model: eye exams, disease diagnosis and management, contact lens fittings, and prescription eyewear. Bard Optical emphasizes lifelong vision care with highly credentialed doctors and a patient-friendly approach. Contact info: 1-800-752-3295; local Decatur access via Bard Optical’s Illinois offices network.
Services Offered
Team
Insurance & Payment
Not published.
Cash, Credit Card, Debit Card, Check, Insurance
Languages Spoken
FAQs
What are the hours of operation?
Monday – Friday: 9:00 AM – 6:00 PM; Saturday: 9:00 AM – 1:00 PM; Sunday: Closed
Social Media
Photos
Photos published by Bard Optical showing the optometry practice in Decatur, IL.
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau: B- rating (BBB) (2 complaints filed)
- Complaints Board: 1.3 stars (average consumer rating of 1 star from 12 reviews) (1 review, 11 complaints)
- PissedConsumer: 1.0 out of 5 stars (1 review)
Patients praise
- Some patients report professional and friendly staff experiences
- Ease of scheduling appointments online for some users
- Efficient service for certain patients, including quick turnaround times
Common complaints
- Difficulties with appointment scheduling and confirmation processes
- Reports of rude or condescending customer service staff and management
- Issues with incorrect or blurry prescription glasses necessitating returns or remakes
- Long waits for orders and perceived lack of professionalism in communication
"MAKE SURE THEY CHECK YOUR GLASSES BEFORE THEY CALL YOU! No reason they had my glasses for three days before I picked them up and they were the wrong ones."
- Yelp / MapQuest user review"April from the 1st Dr., Decatur, IL office was very condescending and talked down to me. Not the way you expect someone in a doctors office to treat you!"
- PissedConsumer review"They were both fun and professional. They made ordering contacts a painless experience. The Doc was very sweet and worked hard to make sure I got an accurate ..."
- BirdEye user reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Laura E. Wilshire, OD - Optometrist in Peoria, IL - May 14, 2026
- Dr. Diane M. Slotemaker, OD - Optometrist in Belvidere, IL - May 14, 2026
- Former Bard Optical indicted on alleged federal theft charges | 1470 & 100.3 WMBD - Nov 11, 2025
- Dr. Nicholas A. Qualls, OD - Optometrist in Danville, IL - May 14, 2026
- Donna White - Apr 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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