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Greater DeKalb County Behavioral Health Services clinic

Greater DeKalb County Behavioral Health Services

Psychiatry • DeKalb, IL • Five convenient locations in DeKalb County locations

4.1/5(34 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Greater DeKalb County Behavioral Health Services in DeKalb, Illinois offers comprehensive mental health and addiction treatment services. Services include outpatient individual and group therapy for adults and adolescents, psychiatry, pediatric psychological testing, marriage and family therapy, intensive outpatient programs, partial hospitalization, case management, and employment services. The clinic also provides walk-in crisis services and a 24-hour behavioral health hotline.

Services Offered

  • Evaluation for Outpatient Mental Health Treatment
  • Pediatric Psychological Testing
  • Outpatient Individual Therapy for Adults and Adolescents/Teens (5-17)
  • Outpatient Group Therapy for Adults and Adolescents/Teens (5-17)
  • Marriage and Family Therapy
  • Family Therapy for Adolescents/Teens (5-17)
  • Outpatient Psychiatry
  • Evaluation for Addiction Treatment Services
  • Outpatient Individual Therapy, Group Therapy for Addiction Treatment
  • Intensive Outpatient Program (IOP) Mental Health
  • Intensive Outpatient Program (IOP) Addiction Specific
  • Partial Hospitalization Program (PHP) Mental Health
  • Case Management Services
  • Individual Placement Services (Employment)
  • Walk-in Crisis
  • Living Room
  • Group therapy
  • Therapy in De

Team

  • Ben Gordon Center (Living Room) - Support Program/Center

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What should I expect at my first appointment?

What to Expect: Confidentiality; What to Expect from Your Insurance; Your First Appointment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (DUI and Behavioral Health Counseling Services of DeKalb County - Plano, IL): 4.2/5 (5 reviews) (5 reviews)
  • Birdeye (Dekalb Community Services Board - Chamblee, GA): 3.9/5 (16 reviews)
  • BestRehabs (DeKalb Community Service Board, Georgia): Facebook: 4.4/5 (13 reviews) and Indeed: 3.7/5 (23 reviewers) (Facebook: 13 reviews; Indeed: 23 reviewers)

Patients praise

  • Some reviewers praise staff/counselors as helpful, caring, and supportive
  • Some reviews describe positive outcomes (e.g., feeling better, being treated well)
  • Some published assessments indicate relatively strong quality scores and satisfaction in certain programs/settings

Common complaints

  • Reports of missed appointments / counselor not showing up and wasted waiting time
  • Complaints about staff rudeness/poor handling during crises and being turned away
  • Negative remarks about cleanliness/unsanitary conditions and supervision
  • Mixed employer/worker sentiment on the DeKalb Community Service Board (context: employee reviews rather than patient reviews)

"“Ron has always been very helpful and pleasant. Will be taking more classes soon.”"

- Rehab.com (review snippet)

"“If I could give no stars I would. Spouse had appt and the counselor never showed up. He wasted 3 hours waiting for this guy.”"

- Rehab.com (review snippet)

"“First time I came here and somebody need to call the health department… The big security lady was extremely rude… Other than the people being mad… the place is disgusting…”"

- detoxtorehab.com (review snippet)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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