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Elliot Urgent Care at Londonderry clinic

Elliot Urgent Care at Londonderry

Emergency Room • Derry, NH • Since 1890

3.1/5(92 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Elliot Urgent Care at Londonderry/Derry is part of the Elliot Health System, offering urgent care services in the Londonderry area (with related locations in Manchester and other southern New Hampshire communities). The system includes multiple ambulatory and specialty centers, such as the Elliot at River’s Edge, Elliot Medical Group, and other affiliated clinics and services.

Services Offered

  • Emergency care
  • Urgent care
  • Non-life-threatening illnesses and injuries treatment
  • Online check-in
  • VirtualER (online doctor visits)
  • Walk-in care

Technology & Equipment

  • Online check-in
  • VirtualER

Insurance & Payment

  • Most major insurance plans
  • Medicare
  • Medicaid
  • Self-pay
  • Most major insurance plans, including Medicare and Medicaid

Most major insurance plans accepted; deposits for uninsured patients; two bills issued (one from Elliot Hospital for Urgent Care services and one from Elliot Emergency Medical Services)

Self-pay, Insurance billed, $150.00 deposit for uninsured patients at time of service, Insurance, Credit/Debit cards, Online payment options (see billing information)

Languages Spoken

  • English

Pricing

  • Deposit for uninsured patients: $150.00 at time of service
  • Typical wait times vary; most patients seen within 20 minutes of arrival

FAQs

Is an appointment required for Urgent Care?

No. You do not need to make an appointment to be seen at Urgent Care. Online check-in is offered to reserve a spot in line.

How much does it cost and what insurance is accepted?

Elliot Urgent Care accepts most major insurance plans, including Medicare and Medicaid, as well as self-pay options.

What is the deposit for uninsured patients?

For those who do not have insurance, a $150.00 deposit is required at the time of service; further charges are billed as applicable.

How will I be billed?

Two bills are issued: one from Elliot Hospital for Urgent Care services, and one from Elliot Emergency Medical Services for the treating provider.

How does insurance coverage work at Urgent Care?

All services are billed to your insurance company; coverage varies by plan and you may owe deductibles, co-insurance, and/or co-pays.

Is my EMR updated in MyChart?

If you are an Elliot Health System patient, your electronic medical record will be updated automatically and accessible through MyChart.

Will my PCP receive a visit summary?

A summary will be sent to your PCP after the visit if your PCP is outside the Elliot network and you have shared your PCP with us during registration.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • UrgentCareMap: 3.1 out of 5 stars (92 reviews)
  • Apple Maps: 80% positive (implied) (5 ratings)

Patients praise

  • Some patients have described the staff, nurses, and doctors as friendly, nice, and outstanding

Common complaints

  • Opaque and unexpected billing practices, including double-billing or surprise facility fees
  • Difficulties and poor communication with the billing department regarding refunds and corrections
  • Long wait times exceeding reported estimates
  • Concerns regarding unprofessional or uncomfortable bedside manner from medical staff
  • Perception of over-prescription or not fully listening to patient concerns

"I will start out by saying that the front desk people and the medical staff were nice and friendly, but after receiving the bill and getting an idea of the shady billing practices I had to leave a review."

- LocalityBiz review

"Do NOT go to this facility. They are not transparent about their billing practices, and you will get a surprise bill from Elliot Hospital."

- LocalityBiz review

"The staff, nurses, and doctor we saw during our visit were outstanding. I would recommend Elliot Urgent Care to anyone we know."

- Elliot Hospital official website

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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