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MercyOne Clive Hearing Care clinic

MercyOne Clive Hearing Care

Audiology • Des Moines, IA • Since 1998 • 6 locations: Ankeny, Boone, Clive, Indianola, Pleasant Hill and Des Moines locations

4.6/5(70 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

MercyOne does operate in Des Moines, Iowa, as a non-profit Catholic healthcare system under Trinity Health. While the provided material confirms MercyOne’s Des Moines headquarters and broad services (orthopedics, cardiology, online medical records, and general care), it does not specify a separate "MercyOne Clive Hearing Care" location. What we can confirm: - MercyOne is a Des Moines–based nonprofit health system (founded 1998; ownership by Trinity Health since 2022). - Provides a broad range of hospital/clinic services, including orthopedics and cardiology. - Offers online patient tools (access to records, test results, appointments). - Checking MercyOne’s official site for Clive or hearing care services. - Contacting MercyOne Des Moines central line (515-247-3121) for location-specific inquiries. - Searching for “MercyOne Clive” or “MercyOne Hearing Center” within the MercyOne site or Google Maps for the exact address and services.

Services Offered

  • Hearing Care
  • Audiology & Hearing Aid Services
  • Hearing Aids

Team

  • Barbara Nelson, MA, CCC-A - Audiologist
  • Lisa Gardner, MS, CCC-A - Audiologist
  • Sharon Ranes, AuD, CCC-A - Audiologist
  • Caitlin McKenney, Au.D., CCC-A - Audiologist
  • Mary Claire Summers, AuD, CCC-A - Audiologist

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What audiology and hearing care services are offered?

Audiology and Hearing Care services including diagnosis, treating and managing hearing loss with personalized care plans; digital hearing aid technology and styles.

What brands of hearing aids are carried?

Oticon, ReSound, Phonak, Signia, and Siemens.

Are audiologists accepting new patients?

Yes, many providers are accepting new patients.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye / Google Aggregate: 4.4 out of 5 stars (34 reviews)
  • MercyOne Official Provider Surveys: 4.9 out of 5 stars (Combined across specific provider profiles (e.g., 31 and 36 ratings))
  • Healthy Hearing: 4.2 out of 5 stars (5 reviews)

Patients praise

  • Professional, knowledgeable, and caring audiologists and ENT providers
  • Clear explanations of treatment options and procedures
  • Efficient service and friendly demeanor from clinical staff
  • High patient satisfaction ratings for individual providers

Common complaints

  • Charges for minor repairs on hearing aids previously purchased at the clinic
  • Reports of occasional administrative or front-staff issues
  • Concerns about wait times or providers appearing too busy to address all concerns thoroughly

"She has been my audiologist for 23 years. She always pays attention to my concerns and addresses them in a competent, caring, and cheerful manner."

- MercyOne patient survey for Mary Claire Summers, AuD

"I purchased Oticon hearing aids in 2019. Recently I had a plastic piece that came off my hearing aid. I called and they said to stop in and they would fix it. I was informed by the Audiologist that it would be a $50 charge! I was totally shocked that they would charge me..."

- Patient review on WebMD/Healthy Hearing

"Dr. Smit was professional, courteous, friendly and listened to what I had to say. He explained everything in an easy to understand manner..."

- MercyOne patient survey for Jeffrey Smit, MD

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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