MercyOne Ruan Neurology Care
Neurology • Des Moines, IA • Since 1998
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
MercyOne Overview Related to Ruan Neurology Care in Des Moines: - MercyOne is a nonprofit health system headquartered in Des Moines, Iowa, owned by Trinity Health (since 2022). It operates hospitals, clinics, and health care facilities in the Midwest, including Des Moines. - Ruan Neurology Care is not specifically listed in the provided excerpts, but MercyOne provides neurology/related specialty services through its Des Moines network. - Key Des Moines presence: MercyOne Des Moines location at 1111 6th Ave, Des Moines, IA 50314. The system offers online access to medical records, test results, and appointments. Check MercyOne’s site or contact 515-247-3121 for precise neurology service availability and provider details in Des Moines.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What are the hours for MercyOne Ruan Neurology Care?
Hours show multiple 7:00am to 4:30pm blocks; exact daily hours are 7:00am–4:30pm.
Social Media
Photos
Photos published by MercyOne Ruan Neurology Care showing the neurology practice in Des Moines, IA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.9 out of 5 stars (179 reviews)
- Birdeye (alternate listing): 2.1 out of 5 stars (131 reviews)
- Ratings.MD (Provider-specific aggregate): 4.8 out of 5 stars (2,677 verified ratings)
Patients praise
- Compassionate and knowledgeable providers
- Clear explanations of diagnoses and treatments by some clinicians
- Effective management of chronic neurological conditions (e.g., MS, Parkinson’s, migraines)
- Helpful and collaborative approach reported by many patients
Common complaints
- Long wait times when calling the office
- Difficulty getting timely responses to messages or test results
- Some patients feel rushed during appointments
- Inconsistent communication regarding follow-up and testing
"Dr. Jacoby is an amazing doctor, however the office staff is terrible. Every single tine you call in, you are on hold no less than 12 minutes."
- Yelp"When calling in to the office you have a good 30 minutes on hold to only be able to leave a message and it may not get a response. The emails sent in follow my health have taken up to two weeks to get a response."
- MercyOne patient survey/reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Wendy A. Zadeh, MD - Neurologist in Des Moines, IA - May 14, 2026
- American Stroke Month: Iowa experts share tips, treatment options - May 14, 2026
- John Nichols - Therapy and Rehabilitation, Patient Story | MercyOne - Jun 22, 2026
- From a difficult birth to meeting goals: A MercyOne rehabilitation journey | MercyOne - Jun 19, 2026
- MercyOne Des Moines Awarded Two Prairie Meadows Community Betterment Grants | MercyOne - Sep 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
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