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Immediate Care - Des Plaines clinic

Immediate Care - Des Plaines

Urgent Care • Des Plaines, IL

3.1/5(180 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Immediate Care - Des Plaines is an urgent care clinic located at 1535 Ellinwood Ave. in Des Plaines, Illinois, operating as a department of Evanston Hospital. The clinic offers immediate care, imaging and radiology, lab testing, and telehealth services, with walk-in visits available and no appointment needed.

Services Offered

  • Immediate Care
  • Imaging & Radiology
  • Lab Testing
  • Urgent Care
  • Telehealth

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Get care today

No appointment needed

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google (via Birdeye): 3.1 out of 5 stars (178 reviews)
  • Google (via Birdeye): 1.5 out of 5 stars (2 reviews)
  • Chicago Consumers' Checkbook: 47 ratings collected (numerical score not explicitly summarized) (47 reviews)

Patients praise

  • Some patients report kind and pleasant medical staff and doctors

Common complaints

  • Long wait times for patients despite having appointments or being told to walk in
  • Poor customer service and unhelpful staff interactions
  • Confusion or conflicting information regarding appointment policies for walk-ins
  • Frustration over insurance and billing processes

"The worst Advocate Medical Group location ever. Don’t even waste your time going there. I called prior to arrival and asked for an appointment. I was told no appointment needed... I was the only one in line and yet I was told they don’t take any more walkins..."

- Birdeye (Google review)

"BEWARE this immediate care location states it's walk in immediate care for orthopedic urgent care. But they make walk-ins wait and squeeze you in between appointments."

- Birdeye (Google review)

"I absolutely LOVE this place. Everyone, nurses staff and doctors are so kind!"

- Yelp review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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