Vision Essentials by Kaiser Permanente
Ophthalmology • Downey, CA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Vision Essentials - Ophthalmology at Orchard Medical Offices is an ophthalmology department in Downey, CA that offers vision care and eye health services by referral only. Located at 9449 Imperial Hwy, Building B, Suite 112, the clinic is open Monday, Tuesday, Thursday, and Friday from 7 a.m. to 5 p.m., and Wednesday from 7 a.m. to 6:30 p.m.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
Learn about eye and vision health
Clinicians in this department offer ophthalmology services and eye health information.
How can I obtain a hard copy of Kaiser Permanente’s provider directory?
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, call Member Services at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy within three business days. A one-time vs permanent hard copy request option may be asked.
Social Media
Photos
Photos published by Vision Essentials by Kaiser Permanente showing the ophthalmology practice in Downey, CA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Kaiser Permanente Orchard Medical Offices): 4.1/5 (198)
- Yelp (Kaiser Permanente Orchard Medical Offices): 2.6/5 (241)
- WebMD: 5/5 (1 (for ophthalmologist Dr. Kishan Gupta))
- Healthgrades: 5/5 (1 (for ophthalmologist Dr. Andrew Tye))
Patients praise
- Professional and knowledgeable doctors and surgeons
- Kind, empathetic, and patient-centered care from nurses and some staff members
- Successful outcomes for surgical procedures like cataract surgery
- Clean and efficient facility processes for some services
Common complaints
- Long wait times and difficulty booking timely appointments
- Reports of poor customer service and unprofessional interactions in some instances
- Issues with eyewear quality and delays in receiving glasses
- Frustration with central call centers rather than direct office lines
"He did a cataract surgery on my both eyes. I cannot speak more highly of him and cannot thank him enough for getting my vision back. He is an excellent ophthalmologist and very professional."
- WebMD review for Dr. Kishan Gupta"She was so sweet, caring and very helpful spent a lot of time w/me and got another frame from another pair of glasses that had broke there and put it on my one side that broke plus put 2 new nose pads for me. Very good customer service I left there a happy and pleased customer."
- My Vision Care review for Orchard Medical Offices OptometrySynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Orchard Medical Offices - Downey - Kaiser Permanente - Apr 9, 2026
- [PDF] 2026 Provider and Pharmacy Directory - Kaiser Permanente - Dec 12, 2025
- Search our Job Opportunities at Kaiser Permanente - Jul 5, 2026
- LVN II Bilingual Spanish - Downey - OBGYN - Part Time - Days - Jul 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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