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Orthopedic One clinic

Orthopedic One

Physical Therapy • Dublin, OH • Since 2004

4.4/5(286 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Orthopedic One offers orthopedic care and physical therapy across multiple central Ohio locations, including Dublin. Their Dublin-area care is provided by musculoskeletal specialists (general and fellowship-trained) who treat a wide range of conditions from simple injuries to complex joint and muscle pain. Services include on-site imaging and therapy, no referral required for visiting specialists, and access to a patient portal and online bill pay. With 9+ locations in central Ohio, Orthopedic One emphasizes convenient, neighborhood-based care, supported by a team of about 328 staff and 70+ physicians. For Dublin-specific inquiries, contact their Dublin team via the main office or request appointments through Orthopedic One’s website.

Services Offered

  • Physical Therapy
  • Orthotics
  • Hand Therapy
  • Therapy Services

Team

  • Olivia Bechtel - Physical Therapist
  • Dalen Bruns - Physical Therapist

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Do not use for scheduling urgent appointments.

For an urgent appointment request, please call the office most convenient to you.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS (Centers for Medicare & Medicaid Services): 87.0 out of 100 (MIPS Quality Score) (248 scored providers)
  • WebMD (for Dr. Thomas Ellis): 4.5 out of 5 stars (24 ratings)
  • WebMD (for Dr. Ryan Palmer): 5.0 out of 5 stars (14 ratings)

Patients praise

  • High praise for clinical expertise and diagnostic accuracy of doctors
  • Professional, thorough, and compassionate care from medical staff
  • Strongly positive feedback for the physical therapy program and individual therapists
  • Efficient and clear communication regarding treatment options

Common complaints

  • Complaints regarding administrative, billing, and scheduling staff interactions
  • Occasional reports of long wait times for appointments
  • Instances of perceived lack of follow-up or ineffective post-surgical care from specific providers
  • Specific criticisms regarding billing disputes and being sent to collections

"Amazing experience with Dr. Ellis. He took his time with me and made me feel seen and heard when my 4 other doctors couldn't figure me out."

- Yelp Review

"Absolutely an excellent choice for a surgeon!! Amazing physical therapy program!! Everything else was terrible. If I knew before surgery what I know now I would have picked someplace else"

- WebMD Review

"OVERCHARGE for servicesnot friendlynot willing to negotiate on bill and sent to collections within 6 monthsspent 10 minutes with specialist to be charged 215.00not helpful at all."

- BBB Customer Complaint

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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