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MercyOne clinic

MercyOne

Palliative Care • Dubuque, IA • Since 1998 • 1 (Dubuque) locations

4.0/5(992 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

MercyOne Dubuque offers palliative care services as part of its hospital system in Dubuque, Iowa. The Dubuque campus (MercyOne Dubuque Medical Center) provides compassionate, multidisciplinary care focused on relief from the symptoms, pain, and stress of serious illness for patients and their families.

Services Offered

  • Palliative care
  • Inpatient palliative care
  • Outpatient palliative care
  • Hospice not mentioned (null)

Team

  • MercyOne Dubuque Palliative Care Team, specialized nurse practitioner, nurse, social worker, spiritual care - team

Insurance & Payment

Not published.

Languages Spoken

  • English
  • Vietnamese (via language assistance)

FAQs

What services does MercyOne palliative care provide?

Help understand illness and treatment options; reduce symptoms; improve quality of life; increase comfort, independence and activity; create a plan of care; write health care advance directive; education about disease.

What services are available for palliative care at MercyOne Dubuque?

Palliative care is available for outpatients at the MercyOne Dubuque Cancer Center, with a team including a nurse practitioner and nurse who collaborate with doctors and other specialists to provide support.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vivian Health: 3.5/5 (11 reviews) (11)
  • Momentary Labs (CMS HCAHPS-derived): 4/5 overall star rating (981 patient surveys completed)

Patients praise

  • Patient experience metrics are generally strong (e.g., nurse communication 83% “always” on CMS HCAHPS-derived data)
  • High recommendation/satisfaction indicators: 90% willing to recommend on US News and recommendation rate 76% on Momentary Labs

Common complaints

  • Noisy/limited cleanliness satisfaction in survey-derived metrics (cleanliness 68% “always clean”)
  • Individual review complaints include perceived arrogance/mean behavior and staffing/ICU experience concerns

"“Doctors can be arrogant and mean … Admin will try to go above ratios at times. House supervisors have no ICU experience.”"

- Vivian Health – review excerpt (MercyOne Dubuque Medical Center)

"“Nurses Communicated … 83%” and “cleanliness … only 68% of patients felt the hospital was always clean.”"

- Momentary Labs (CMS HCAHPS-derived metrics)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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