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Chautauqua Medical Services clinic

Chautauqua Medical Services

Primary Care • Dunkirk, NY • Multiple locations in northern Chautauqua County (Cassadaga, Dunkirk, Fredonia, Salamanca, Silver Creek, Fredonia— Hamot Medical Park Diagnostic Center) locations

1.0/5(1 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Chautauqua Medical Services is part of the Great Lakes Physician Practice (GLPP) network, which consolidates primary care and specialty providers in the Jamestown area. GLPP operates across 4 offices in New York, including locations in Jamestown and Silver Creek, and includes Chautauqua Medical Services among its affiliated practices. The network emphasizes integrated care with hospitals to improve access and coordination for families in Chautauqua County. If you’re looking for Dunkirk-specific information, GLPP lists Jamestown-area providers and Silver Creek as the closest office locations, but does not show a Dunkirk facility under Chautauqua Medical Services. For direct Dunkirk access, consider contacting GLPP at 833-444-4577 or 716-488-1877 to confirm any Dunkirk-area arrangements or referrals.

Services Offered

  • primary care
  • specialty care

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What are the hours of operation?

Hours of Operation: Monday, Wednesday, Friday: 8:00AM - 5:00PM; Monday - Friday: 8:00AM - 8:00PM; Saturday: 9:00AM - NOON

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 1.0/5.0 (1 (specific to practice office profile))

Patients praise

  • Some patients report positive experiences with specific individual physicians
  • Instances of prompt and knowledgeable care from medical staff when accessible

Common complaints

  • Issues with administrative staff responsiveness, including failure to return calls
  • Frequent appointment scheduling errors, cancellations, and long wait times
  • Concerns regarding billing inaccuracies and unprofessional behavior by office staff
  • Reports of high turnover among physicians and perceived lack of continuity of care

"Certain members of the staff are rude, complacent, and nonchalant. The staff involved in scheduling do not know how to create a working schedule for patients and their doctors."

- Beauty New York (Review)

"What I did not like and this happened a few times, would be when they tell you you will get a call back. It would be fine if they actually called back... I waited 3 days for a call back and never got it."

- mappca.com (Review)

"Absolutely horrible office staff. I never made it to see a doctor because the front office was so disorganized."

- localitybiz.com (Review)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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