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UNC Urgent Care clinic

UNC Urgent Care

Walk-in Clinics • Durham, NC

2.9/5(147 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

  • Walk-In Clinics
  • Urgent Care
  • Virtual Care

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What are the minutes/hours for UNC Health Virtual Care Now?

The page text notes virtual, real-time physician appointments 6 AM-10 PM, seven days a week, 365 days a year, across the state.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BestProsInTown (Chapel Hill location): 3/5 (Google) (72 reviews)
  • UNC Urgent Care at Garner: 2.9/5 (Aggregated) (75 reviews)

Patients praise

  • Efficient and generally positive experiences for many patients
  • Friendly, professional, and attentive staff in many instances
  • Convenient online registration and appointment system reduces wait times
  • Helpful and informative care providers with good bedside manner reported by some patients
  • Integration with existing UNC Health medical records is viewed as a significant benefit

Common complaints

  • Reports of providers minimizing patient symptoms or failing to listen to medical history
  • Concerns regarding unprofessional, dismissive, or discriminatory behavior by staff/providers
  • Long wait times and rushed appointments in some cases
  • Inaccurate medical records or paperwork discrepancies

"The main issue here is the lack of listening to patients, especially those with a documented medical history. My primary care provider later confirmed that I should have been given the treatment without hesitation."

- UNC Urgent Care at Garner Review

"Morgan Short, FNP was very informative, has good bedside manner and she answered all our questions without reservation... Her home remedy recommendations and prescriptions are working well as expected."

- UNC Urgent Care at Midtown Raleigh Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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