Quest Diagnostics
Diagnostic Imaging/Laboratory • East Aurora, NY • Since 1967
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Quest Diagnostics is a Fortune 500 American clinical laboratory company (NYSE: DGX) headquartered in Secaucus, NJ. Founded in 1967, it operates in the United States and several other countries, offering diagnostic testing services across cancer, cardiovascular, infectious diseases, neurological disorders, COVID-19, and employment/drug testing. Key facts: - Revenue: about $11.0B; Market cap around $14.4B - Employees: ~14,319 (YoY growth ~9.1%) - Global footprint: operates in 42 countries - Headquarters: 500 Plaza Drive, Secaucus, NJ - IPO: 1996 - Website: questdiagnostics.com If you need details for East Aurora, NY, please specify or allow me to search for local Quest Diagnostics centers near East Aurora.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Quest Diagnostics showing the diagnostic imaging/laboratory practice in East Aurora, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 1.0/5.0 (Not explicitly totalized, multiple low reviews cited)
- Yahoo Local: 2.0/5.0 (9 reviews)
- LocalityBiz: 2.2/5.0
- Birdeye: Not specified (124 reviews total)
Patients praise
- Skilled and gentle phlebotomists who provide efficient and professional care
- Some experiences of quick, timely service for those with appointments
- Recent reports noting improvement in service quality compared to past experiences
Common complaints
- Difficulty securing appointments and lack of walk-in availability
- Reports of staff perceived as rude, unhelpful, or dismissive
- Inconsistent operating hours including unannounced closures for scheduled appointments
- Frustrations with communication, technology, and lab result processing
"Horrible experience. All computerized with website that doesn't work properly. Never sent labs to my doctor. I am still trying to get them even though it has eaten up tons of my time."
- LocalityBiz review"This is a great location. Jackie is a great phlebotomist and is friendly, gentle when taking your blood and knowledgeable."
- Loc8NearMe review"This is the worst set up for patient communication and patient help ever thought up!!! The nurses are rude and hide in the back away from the help window and are anoid when asked for help!!!"
- Yahoo Local reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- 138 E Genesee St - Baldwinsville, NY | Quest - Jun 16, 2026
- 23 Technology Dr - East Setauket, NY | Quest - May 20, 2026
- 193 E Main St - Westfield, NY | Quest - Jun 16, 2026
- 190 Main St - East Haven, CT | Quest - Jun 16, 2026
- 165 N Village Ave - Rockville Centre, NY | Quest - May 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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