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Primary Care clinic

Primary Care

Internal Medicine • East Haven, CT

4.1/5(34 reviews)
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Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

  • Primary care
  • Internal medicine
  • Family medicine
  • Preventive care
  • Chronic disease management
  • Care coordination

Team

  • Northeast Medical Group - organization

Insurance & Payment

Not published.

Languages Spoken

  • English

Social Media

TwitterYoutubeFacebookLinkedinInstagram

Photos

Photos published by Primary Care showing the internal medicine practice in East Haven, CT.

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Primary Care - Internal Medicine in East Haven, CT, view 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Family Practice & Internal Medicine of New Haven County): 1.0 out of 5 stars (3 reviews)
  • WebMD (Dr. David Riccio): 4.5 out of 5 stars (19 ratings)
  • WebMD (Dr. Paul Di Capua): 5.0 out of 5 stars (6 ratings)
  • WebMD (Sandra Byrnes, NP): 3.5 out of 5 stars (6 ratings (5 reviews))

Patients praise

  • Knowledgeable, compassionate, and attentive doctors
  • Prompt and efficient care in certain practices
  • Accessible communication, including phone availability for test results
  • Supportive and friendly staff in well-regarded offices
  • Thorough medical evaluations and clear explanations of treatments

Common complaints

  • Long wait times in waiting rooms and exam rooms
  • Disorganized or unprofessional administrative staff
  • Unexpected billing issues or charges for services not requested/needed
  • Rudeness or poor communication from some healthcare providers
  • Lack of communication regarding staff changes or provider availability

"Went for an annual physical.. got a $175 bill??? said they did all these things beyond a physical (lies) and wont fix the coding."

- Healthgrades User Review

"It is so nice to 1. see the same person every visit, 2. be able to speak with my Dr. when necessary and as mentioned, before, 3. get a personal phone call to discuss test results 24/7."

- RateMDs User Review (Dr. Mark S. Kasper)

"I waited just over 3 hours in there before I asked when I would be seen. The lady told me no virtual doctors would accept the call / visit."

- LocalityBiz User Review (DOCS Urgent Care & Primary Care)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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Internal Medicine of Greater New HavenNortheast Medical Group

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