MercyOne Genesis Moline Health Plaza
Family Medicine • East Moline, IL • Since 1998
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
MercyOne Genesis Moline Health Plaza in East Moline is part of MercyOne, a non-profit Catholic health system now owned by Trinity Health. The MercyOne network operates hospitals, clinics, and health facilities primarily in Iowa and surrounding areas, offering services in orthopedics, cardiology, and general care, along with online access to medical records, appointments, and test results. MercyOne is headquartered in Des Moines, IA, and has a presence across multiple Iowa locations, including MercyOne Genesis facilities in the region. For precise services, hours, or appointment availability at Genesis Moline Health Plaza, contact MercyOne directly or visit mercyone.org.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Social Media
Photos
Photos published by MercyOne Genesis Moline Health Plaza showing the family medicine practice in East Moline, IL.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.0/5 stars (2 reviews)
- MercyOne official provider page (verified surveys): 4.8/5 stars (38 reviews (for specific provider))
- WebMD: 1/5 stars (1 review)
Patients praise
- Highly rated individual providers (e.g., specific long-term family physicians)
- Attentive and helpful clinical staff who listen to patient concerns
- Efficient check-in processes for some patients
- Clear explanations of medical issues and treatment plans by some doctors
Common complaints
- Billing and financial transparency issues
- Dissatisfaction with walk-in clinic and urgent care services, including long wait times and perceived lack of thorough care
- Communication issues and staff conduct, with some reports of rude or dismissive interactions
- Inconsistency in quality of care between different providers
"I've been seeing Dr Anderson for almost 20 years. I'll be sad when he retires!"
- MercyOne official provider page"Had a problem with my lab billing. Was given the run around several times and bounced back and forth between people who never would answer a simple question... Very frustrating"
- WebMD"One star is too many. We tried to call in to make an appointment, but were told to walk in. After a nearly 4 hour wait, I was seen by the incompetent Nursey nurse... No thank you, no goodbye."
- LocalityBizSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- MercyOne Genesis Silvis Medical Center Experiences Baby Boom - Midwest Medical Edition - Aug 20, 2025
- MercyOne Birth Centers delivered 8,500+ babies in 2025 | OurQuadCities - Jan 8, 2026
- MercyOne Genesis expands maternal and newborn care with foundation grant - Jul 3, 2026
- Grant from MercyOne Genesis foundation to help moms, babies - Jul 1, 2026
- MercyOne reports 8,592 births, girls outnumber boys - Jan 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
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