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Arthritis and Rheumatology Center, PC clinic

Arthritis and Rheumatology Center, PC

Rheumatology • East Point, GA • Since 2013

4.6/5(339 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Arthritis & Rheumatology Center PC (ARC) is a private medical practice specializing in rheumatology, founded in 2013 by Dr. Jatin Patel. It operates 3 offices in Georgia (Roswell HQ, Woodstock, and Woodstock Parkbrooke location) and serves the Atlanta metro area with outpatient rheumatology care. Key details: headquarters in Roswell, 29 employees, 3 U.S. offices, diverse services in rheumatologic diseases, contact emails and phone numbers available. Note: The East Point location is not listed among ARC’s current offices in the provided information.

Services Offered

  • Rheumatology
  • Arthritis diagnosis and treatment
  • In-office infusion services
  • Patient portal access

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.7 out of 5 stars (146 reviews (Lawrenceville location))
  • Birdeye: 4.6 out of 5 stars (193 reviews (Roswell location))

Patients praise

  • physicians are frequently praised for being knowledgeable, compassionate, and attentive
  • many patients feel heard and valued by the clinical providers
  • appreciation for comprehensive, one-stop medical services in some locations
  • some staff members recognized as helpful and efficient

Common complaints

  • reports of unprofessional, rude, or inconsistent administrative staff
  • complaints about billing, insurance communication, and high up-front costs
  • concerns regarding high staff turnover and lack of follow-up/communication
  • reports of long wait times and scheduling issues
  • clinical concerns including infusion process issues and communication gaps regarding side effects
  • legal/regulatory settlement related to False Claims Act and infusion service practices

"Dr. Kim and his team are truly exceptional... he genuinely cared about how she was feeling, listened to her concerns, paid attention to side effects, and motivated her to keep moving even when she was in pain."

- Birdeye (Reviewer)

"I have had a disastrous time recently with this office... The office canceled my appointment then refused to talk to me except by phone and it wasn't with a medical individual. I have never been treated so badly in my life by a doctor office."

- LocalityBiz (Reviewer)

"This review is strictly for the surprising level of unprofessionalism from the front desk staff, not the doctors. I can't comment on medical staff because I didn't get a chance to even meet them."

- LocalityBiz (Reviewer)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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