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OakLeaf Clinics clinic

OakLeaf Clinics

Psychiatry • Eau Claire, WI • 1 (Eau Claire) locations

3.7/5(392 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Behavioral Health In Eau Claire, located at OakLeaf Clinics – The Counseling Room in Eau Claire, Wisconsin, provides evaluation, assessment, diagnosis, medication management, mental health therapy, and treatment for patients struggling with mental health or substance use disorders. Services include psychotherapy, ADHD evaluation, autism assessment, learning disability evaluation, and NeuroStar TMS as a non-drug treatment option.

Services Offered

  • Behavioral Health
  • Psychiatry
  • Therapy
  • Medication Management
  • Psychotherapy
  • Evaluation and Assessment
  • Substance Use Disorder Treatment
  • Autism assessment
  • ADHD evaluation
  • Learning disability evaluation
  • NeuroStar TMS option (non-drug treatment)

Technology & Equipment

  • NeuroStar TMS

Team

  • Kevin Hess, MD - MD
  • Andrea Hess, Licensed Professional Counselor; Substance Abuse Counselor-In-Training - LPC, SAC-IT

Insurance & Payment

Not published.

Phone/Online scheduling, In-person payments at clinic, Payment plans not specified

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate): 4.4/5 (108 reviews)
  • Rehab.com (Sacred Heart Hospital): 3.4/5 (199 reviews)
  • Google (Sagent Behavioral Health): 3.8/5 (55 reviews)
  • Rehab.com (Vantage Point Clinic): 3.2/5 (30 reviews)

Patients praise

  • Compassionate and attentive individual providers who are highly regarded by patients
  • Effective medication management and personalized treatment plans in some clinics
  • Welcoming environment created by friendly front-desk staff in select facilities
  • Successful outcomes reported in addiction treatment programs
  • Patients feeling heard, valued, and provided with actionable coping skills by specific therapists

Common complaints

  • Billing and administrative issues, including unclear charges and insurance reimbursement challenges
  • Difficulty reaching departments by phone and long hold times
  • Reports of staff, including front desk and clinical providers, being perceived as rude or dismissive
  • High staff turnover leading to fragmented or inconsistent care
  • Perceived lack of personalized care or reliance on generic, non-evidence-based approaches
  • Dissatisfaction with scheduling processes, including appointment confusion and "no-call, no-show" disputes
  • Complaints regarding abrupt discharge or lack of thorough assessment in hospital/urgent settings

"I've been working with my therapist Annelies, for over a year now! She's amazing. Down to earth, real, genuine, cares, thoughtful, gives great advice and helps with coping skills... I would recommend her to anyone."

- Sagent Behavioral Health - Google Review

"Horrible experience. I had to drive 45 minutes... Counselor was horrible too I would never be able to see her and actually take anything in from her. Extremely rude and not helpful."

- Eau Claire Comprehensive Treatment Center - Birdeye Review

"Some clients report challenges with billing processes, such as delayed or unclear insurance reimbursements, which caused added stress... A few reviews mention difficulties in reaching billing departments promptly."

- The Remedy Mental Health - Wheree Review Summary

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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