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Valley Mall Optometry clinic

Valley Mall Optometry

Optometry/Vision Care • El Monte, CA

4.0/5(62 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

Valley Mall Optometry is an optometry practice in El Monte, California, offering comprehensive vision examinations and diagnosis and treatment of eye diseases, conditions, and problems. The clinic provides vision correction products including contact lenses and eyeglasses, and has been serving the El Monte community since 1981.

Services Offered

  • Optometry services
  • Comprehensive vision examinations
  • Diagnosis and treatment of eye diseases, conditions, and problems
  • Vision correction products

Technology & Equipment

  • advanced diagnostic technology

Insurance & Payment

Not published.

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Optix-Now: 4.0 out of 5 stars (62 rating signals)
  • BestProsInTown: not specified numerically (39 reviews)

Patients praise

  • friendly and competent optometrists/doctors
  • patient and helpful staff in specific instances, such as training for contacts or insurance assistance
  • thorough eye exams
  • good selection of frames

Common complaints

  • rude staff, particularly regarding eyewear selection
  • long wait times for glasses/orders to arrive
  • receiving incorrect items or frames
  • lack of effective communication regarding order status
  • difficulties with refund policies

"I waited for my glasses for 5 MONTHS AND THEY GAVE ME THED WRONG FRAMES. They tell me that they can't give a refund because the glasses were already done."

- My Vision Care patient review

"Dr. Shah was very nice and sweet. All of my concerns and questions were answered. After the apt, Alejandra and Maria were very patient and helpful while choosing from the frames I had picked out earlier."

- Unilocal patient review

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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