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Emergence Health Network clinic

Emergence Health Network

Behavioral Health • El Paso, TX • Since 1966

2.7/5(50 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Emergence Health Network (EHN) is a El Paso–based nonprofit mental health and developmental services provider. Founded in 1966, it operates 10 offices in the El Paso area and offers programs across mental health, developmental disabilities, substance use, veterans, youth, employment, and community education. EHN emphasizes recovery-based services, accessibility, advocacy for quality of life, and support for individuals with mental illness and developmental disabilities. Key facts: headquarters in El Paso, TX; 182 employees (up 7.3% YoY); annual revenue around $62.2 million. Contact: main phone lines include 877-562-6467 and local El Paso numbers; website emergencehealthnetwork.org.

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Awards & Accreditations

  • Joint Commission Accredited
  • Gold Seal of Approval for Behavioral Health Care Accreditation
  • Certified Community Behavioral Health Clinics

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Rehab.com: 2.66/5 (50)
  • Facebook: 68% recommend (22)

Patients praise

  • Some patients report friendly and helpful staff at specific clinic locations
  • Positive experiences with specific therapists and psychiatrists

Common complaints

  • Unprofessional staff and rude customer service
  • Difficulties with appointment scheduling and long wait times
  • Poor communication and follow-up regarding care and prescriptions
  • Issues with insurance verification and documentation requirements
  • Patient dissatisfaction with clinical staff interactions

"The front desk at this office is consistently unprofessional... I provided my full insurance information a month before my appointment... only to be told one hour before the appointment that they actually do not take my insurance."

- LocalityBiz

"I love the staff at the East side clinic. They are always friendly and go out of their way to help clients. Ana Flores is my therapist and she is the absolute BEST!!!"

- FindRehabCenters.org

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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