Mountain Family Medicine
Primary Care • Elizabethton, TN
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Mountain Family Medicine is a primary care clinic in Elizabethton, Tennessee, offering comprehensive care. The practice provides healthcare services and welcomes new patients.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.1 out of 5 stars (25 reviews)
Patients praise
- Some individual providers are described as caring and good listeners
- Some patients report thorough care from specific doctors
Common complaints
- Difficulty reaching the office by phone
- Long wait times in the office for scheduled appointments
- Unresponsive or unhelpful administrative and support staff
- Concerns regarding patient privacy and professionalism
- Reports of misdiagnosis or perceived lack of care/compassion
- Issues with follow-ups and reporting test results
"Possibly the worst Dr office I've ever been to. Communication is non existent... Phone calls go unreturned. When the pharmacy sends refill requests those go unanswered as well... I've been there multiple times where the wait is extremely over the appointment time."
- LocalityBiz review of Mountain Family Medicine"In my opinion Dr. Johson is the most uncaring doctor i have ever in my life been to. She has no compassion for her patients. To let someone suffer is just terrible"
- Vitals review of Dr. Megan D. Johnson"Dr. Pack is a great doctor in every way!! She listens and cares! Also very thorough in identifying and diagnosing problems! You never have to wait in the waiting room over 10 minutes from your appointment time max!"
- Vitals review of Dr. Sheryl D. PackSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- ETSU expands primary care to meet regional needs | Elizabethton Star - Jan 20, 2026
- SOFHA working with physicians to "ensure continuity of care" - Sep 30, 2025
- Mountain Region Family Medicine – Colonial Heights to relocate | Johnson City Press - Sep 29, 2025
- BlueCross Medicare Advantage Quality Program Recognizes Primary Care Physicians for Superior Patient Care Outcomes - BCBST News Center - Apr 1, 2026
- ETSU Health welcoming primary care patients in multiple parts of region - Jan 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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