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Optum - Everett Behavioral Health clinic

Optum - Everett Behavioral Health

Behavioral Health • Everett, WA • Since 1924

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Optum Care Washington (The Everett Clinic) provides coordinated behavioral health services as part of its broad primary and specialty care network in Everett, WA. Founded in 1924 and now part of OptumCare (owned by DaVita Inc.), The Everett Clinic operates 4 offices in the region, including its headquarters at 3901 Hoyt Ave, Everett, WA. The organization offers comprehensive care across primary care, pediatrics, internal medicine, obstetrics/gynecology, urgent care, imaging, labs, and behavioral health, with a focus on high-quality care and lowering overall healthcare costs. Key details: about 570 staff (near 2,400 teammates across the network), 330,000+ patients served, 30 care sites in Snohomish and King Counties, and publicly listed contact channels (marketing@everettclinic.com; 425-258-3900 / 425-259-0966).

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Healthgrades: Limited individual provider ratings available (e.g., 0-5 ratings per provider), with no aggregate office-wide rating score currently displayed for the Behavioral Health facility specifically (0 reviews/ratings for the overall facility)

Patients praise

  • Some patients report still having positive experiences with individual doctors or specific clinicians
  • Positive feedback on workplace culture and coworkers from some staff members

Common complaints

  • Frustration with declining service quality following Optum's acquisition of The Everett Clinic
  • Difficulties in scheduling, obtaining referrals, and communication with administrative staff
  • Access issues, including insurance disputes and the reduction of care for certain Medicaid patients
  • Concerns regarding professionalism, misdiagnosis, and handling of patient medical records
  • Negative perceptions of a corporate, impersonal, or factory-like approach to healthcare

"I hate Optum. It’s robots. They are a factory with the worst customer service ever."

- PissedConsumer

"It just feels like being nickeled-and-dimed to death every turn, and not getting the care I need. I don’t feel like that would have happened when they were The Everett Clinic."

- HeraldNet.com

"Always have had pleasurable experiences and amazing doctors. Fast forward to today, I have now had two TERRIBLE experiences with Optum that have..."

- Reddit

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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