MGH Everett Family Care
Hospital • Everett, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
MGH Everett Family Care, part of Massachusetts General Hospital, is a family medicine clinic in Everett, MA offering primary care for adults and children. The clinic's physicians, nurse practitioner, and physician assistant create individualized care plans and coordinate specialty care when needed. Hours are 8:00 a.m.–8:00 p.m. Monday through Friday, and 8:30 a.m.–12:00 p.m. on Saturday.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What are the hours for MGH Everett Family Care?
8:00 a.m.–8:00 p.m.
Photos
Photos published by MGH Everett Family Care showing the hospital practice in Everett, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.8/5 stars (50 reviews)
- WebMD: 1/5 stars (1 review)
- Mass General Brigham Official Provider Profiles: 4.8 to 4.9/5 stars (provider-specific) (Multiple reviews per provider (39-49 reviews each))
Patients praise
- Highly regarded individual physicians, including Drs. Ting, Kaur, and Coates-Krawitz, often praised for being caring, thorough, and excellent listeners
- Patients report feeling heard and respected during appointments with their specific providers
- Many patients highlight long-term relationships with the practice (decades) as evidence of trust and high-quality care
- Helpful and responsive follow-up through digital tools like Patient Gateway
Common complaints
- Difficulties with telephone access and long wait times to speak to staff
- Reports of poor administrative or front desk service, including perceived unprofessionalism or lack of courtesy
- Frustration with prescription refill delays
- Occasional concerns about communication with specific providers or perceived lack of attention during complex situations
"There's a reason I stay with Dr. Ting. He's very thorough, very knowledgeable, and seems to take my concerns very seriously."
- Patient review of Dr. David Ting, MGH Everett Family Care"I called to make an appointment and waited online for 16 mins, I hung up called back and waited again another 8 mins... the office staff is incompetent to say the least."
- Patient review, Birdeye"I wouldn't want any other doctor like her... she listens to patient and their worries and she cares about her patients."
- Patient review of Dr. Heather E Coates-Krawitz, MGH Everett Family CareSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- A Culture of Compassion: Donors Give Back to Mass General Community - Mass General Giving - Sep 16, 2025
- CVS and MGB want to collaborate to provide primary care - Jul 31, 2025
- MGB, CVS primary care partnership could inflate health care spending - Apr 16, 2026
- Experts Have Reservations About Proposed MGB-CVS Primary Care Clinics | News | The Harvard Crimson - Sep 24, 2025
- Dr. Kenneth R Shuman, MD - Durham, NH - Family Medicine - May 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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